Most active commenters
  • bluGill(6)
  • pbhjpbhj(5)
  • ajkjk(4)
  • datavirtue(4)
  • FireBeyond(4)
  • HDThoreaun(4)
  • hansvm(3)
  • Kon-Peki(3)
  • alkonaut(3)
  • perfectstorm(3)

←back to thread

1737 points pseudolus | 142 comments | | HN request time: 0.711s | source | bottom
1. ajkjk ◴[] No.41859541[source]
There are so many things like this that have needed fixing for such a long time. The fact that something is happening, even slowly, is so heartening.

If your reaction is wondering if this is legal then you should be interested in the passing of new laws that make it unequivocally legal. Society should be able to govern itself.

replies(7): >>41859610 #>>41859669 #>>41860003 #>>41860390 #>>41861087 #>>41861257 #>>41861766 #
2. TheCraiggers ◴[] No.41859610[source]
Agreed. The fact that multiple companies are springing up with the main selling point being "help you cancel subscriptions you thought you already cancelled" should be a wake up call to the legislature that this problem has gotten out of hand.
replies(4): >>41859715 #>>41860353 #>>41861231 #>>41861587 #
3. schmookeeg ◴[] No.41859669[source]
Came to say this too, basically. The FTC is currently a bright candle in the swamp.

I think we need a word for this work. Maybe disenshittification? :)

replies(3): >>41859990 #>>41860006 #>>41861771 #
4. pc86 ◴[] No.41859715[source]
I think a great function of elected representatives would be keeping an eye out for these types of businesses that are societal "code smells" indicating something is wrong, and looking at the regulatory and legislative environment to see what would be changed to make those businesses obsolete.
replies(5): >>41859734 #>>41859846 #>>41860619 #>>41860779 #>>41861691 #
5. chrismarlow9 ◴[] No.41859734{3}[source]
They do keep an eye out, but for lobbying money. The tax system is a good example.
replies(1): >>41860300 #
6. ◴[] No.41859846{3}[source]
7. croes ◴[] No.41859990[source]
I doubt it will stay that way if Trump gets a 2nd term.
replies(3): >>41860128 #>>41860207 #>>41860484 #
8. rachofsunshine ◴[] No.41860003[source]
This feels like one of those things that could be solved on the payment end with something like a unique payment ID for each subscription, rather than giving a CC number. Then you just enable or disable payment IDs (perhaps for a limited time, e.g., "create a payment ID that works for Netflix for the next three months but not after that"), rather than relying on vendors to decide whether they feel like charging you or not.
replies(8): >>41860019 #>>41860074 #>>41860086 #>>41860101 #>>41860238 #>>41860349 #>>41860583 #>>41861481 #
9. namaria ◴[] No.41860006[source]
Regulation
replies(1): >>41860743 #
10. AdamJacobMuller ◴[] No.41860019[source]
privacy.com
11. ajkjk ◴[] No.41860074[source]
My understanding is that under the hood this does happen, but in the company's favor-some memberships will survive your credit card changing? There was a patio11 article about it which I can't find at the moment. (edit: maybe not. maybe it was a tweet? in any case I remember it being a thing)
replies(1): >>41860673 #
12. datadrivenangel ◴[] No.41860086[source]
The problem, is that not paying does not get you out of the legal obligation to pay. Most companies won't follow up because the cost isn't worth it, but there are definitely organizations that will go after you or sell your debts to collection agencies...

The marginal cost to a gym/ISP of the remaining duration of your contract is basically zero, especially if you're not going to use it, and they can get a few more dollars by being a jackass about it. In aggregate the incentives dominate.

replies(2): >>41860236 #>>41860735 #
13. kibwen ◴[] No.41860101[source]
A number of credit card companies offer virtual card numbers that you can generate to avoid giving out your real number. I agree that it should be more normalized, widespread, and automatic, but it is already possible to start doing this today.
replies(3): >>41860387 #>>41861010 #>>41861193 #
14. kibwen ◴[] No.41860128{3}[source]
Even if he doesn't, the supreme court justices that he installed will just say, ackshually, we interpret the constitution to say that this is the purview of the judicial branch, natch.
replies(1): >>41860506 #
15. alwayslikethis ◴[] No.41860207{3}[source]
fwiw JD Vance has voiced support a few times for keeping Lina Khan who is pushing a lot of this agenda.
replies(4): >>41860392 #>>41860432 #>>41860444 #>>41861672 #
16. stevenally ◴[] No.41860236{3}[source]
Yes. The problem is the current law. Which needs to be changed. Make these predatory contracts illegal.
replies(2): >>41860321 #>>41860543 #
17. DowagerDave ◴[] No.41860238[source]
you're describing virtual credit cards with controls, like amount, vendor, time of month, etc. it's an awesome service that limits your widespread exposure to one company vs. everyone you've every bought anything from.
18. NegativeLatency ◴[] No.41860300{4}[source]
For anyone missing context: https://www.propublica.org/article/inside-turbotax-20-year-f...
replies(1): >>41860608 #
19. conradev ◴[] No.41860321{4}[source]
I don't think these sorts of contracts should be illegal. I think a lot of things around them should be, like gyms requiring you to go in-person to cancel, or offering a terrible phone service to cancel, or marketing it deceptively such that you were unaware it was a contract.

But getting a discount in exchange for a longer-term commitment is often a benefit to consumers.

I just paid Visible for a year of cellular service up front and it was far cheaper than paying monthly – truly a great deal. I was able to front that money now, but if I paid a slightly higher per-month price in exchange for a year contract, that would be the same but with less money required up front.

replies(2): >>41860638 #>>41860654 #
20. astura ◴[] No.41860349[source]
You can do this with PayPal, Google Play, and privacy.com. Probably others too, these are just the ones I've used.

The thing is that sometimes you need to actually cancel the service, not just stop paying for it, to remove your financial obligations. Depending on the contract you signed.

replies(1): >>41861062 #
21. cptaj ◴[] No.41860353[source]
For sure. I hate excessive regulation, but if companies keep poisoning the well, action has to be taken
replies(2): >>41860384 #>>41860867 #
22. patrickmcnamara ◴[] No.41860384{3}[source]
This isn't excessive at all. Making it easy to unsubscribe from things is totally reasonable to regulate in any world.
23. rachofsunshine ◴[] No.41860387{3}[source]
Yeah, I was thinking of what I could do with a company Brex card - but I can't with my personal CC, at least not directly through my bank (though as others note apparently Google Pay does this now).
24. thefourthchime ◴[] No.41860390[source]
Now, let's institute an actual price rule. I can't rent an Airbnb or book a plane ticket without being lied to about what the actual prices is.
replies(10): >>41860523 #>>41860525 #>>41860538 #>>41860576 #>>41860589 #>>41860618 #>>41860672 #>>41861141 #>>41861200 #>>41861352 #
25. smt88 ◴[] No.41860392{4}[source]
There is absolutely no chance Trump's donors, which include the A16Z clowns, Elon Musk, Larry Ellison, and a lot of anti-regulation people in Silicon Valley, are going to allow Lina Khan to stick around. Vice presidents have no power, and Vance is not on the ticket because Trump is interested in his opinion on the FTC. He's on the ticket because he said he wouldn't have peacefully transferred power like Pence did, and that's the only reason.
replies(1): >>41861128 #
26. burkaman ◴[] No.41860432{4}[source]
The vice president's opinions are not relevant, especially if they only stated those opinions before joining the presidential ticket.
27. xerox13ster ◴[] No.41860444{4}[source]
It's not worth the bits this line was printed to screen with.

Trump will do away with the FTC because it stands in the way of their goal of dismantling the executive administration. The only thing JD Vance supports about keeping Lina Khan is keeping her captured and institutionally bound so she cannot bring legislation forward against their agenda as a citizen.

28. ◴[] No.41860484{3}[source]
29. invaderzirp ◴[] No.41860506{4}[source]
Not sure why you're getting downvoted (jk I know exactly why). HN will have an entire goddamn Bollywood dance number around the fact that big corporations screw people over, and government has to come in and fix it. "Omg wow, this is great! Why didn't we do this sooner?" Well, tech has a spasming tantrum every time anyone even hints at maybe not letting companies do whatever they want all the time, including most of the people here, and Congress has long since been captured by business interests and people who think the government makes hurricanes.

The solutions are not at all technically challenging, our political system just isn't effective anymore. That's why regulatory bodies do what they can to make rules while Congress and tech companies sit around counting their money.

30. staringback ◴[] No.41860523[source]
> book a plane ticket without being lied to about what the actual prices is

This hasn't been true for at minimum 10 years. Paying for extra leg room is not a "junk fee"

replies(1): >>41861457 #
31. luddit3 ◴[] No.41860525[source]
Biden admin did add upfront fee declarations to show the consumer the actual price.
32. cogman10 ◴[] No.41860538[source]
"Fees" on top of the top line price should be illegal. It's just a way to smuggle in a 100% increase in the purchase price to get an initial buy in for a product. It is super scammy.

Heck, I would even take this a step further and say that taxes as well should always be fully included in the topline price. If a company wants to add a breakdown of how much went to taxes, I'm ok with that.

The sticker price should always be the full price.

replies(3): >>41860843 #>>41860971 #>>41861086 #
33. candiddevmike ◴[] No.41860543{4}[source]
I don't think this is a bad idea. Each month you would confirm whether you want to continue with the service, and if you say no or don't respond, it stops. If you think this would be annoying, then pay for a year (or more) in advance. This method would in theory reduce/remove the ability for folks to perform mid-month chargebacks under the guise of "I forgot to cancel".
replies(1): >>41860970 #
34. the_svd_doctor ◴[] No.41860576[source]
For plane that's pretty unfair. If you don't get any ancillary fees, the price you see is almost exactly up to the cent what you pay.

Now if you get any extra, sure. But that's a different problem from Airbnb hiding 100% of the cost in mandatory cleaning fees.

replies(1): >>41860808 #
35. dspillett ◴[] No.41860583[source]
It isn't something I've seen advertised by credit card companies here (UK) but in the US at least some offer virtual cards whereby you can give different vendors a specific virtual card and cancel that if they don't stop taking payments when you want them to.

As much as I'm not a big fan of PayPal¹ I use that rather than separate credit card payments/subs for online purchases including subs for things like hosting accounts. Stopping a payment from their web UI seems like it would be easier than arranging a chargeback or calling the CC company to put a block on future payments, and it reduces the number of companies that I hand my credit card details too. When I cancel a service I make sure that the sub is cancelled there as well. I always follow the cancellation procedure at the other end too, unless it is obnoxiously bothersome, as just cancelling the payment method feels like I'm being dickish².

----

[1] I'm not sure that I'd risk a business account with them, and I hardly ever keep a balance there, due to the many stories of accounts being frozen for long periods with litle reason and inadequate review.

[2] You might argue that often they'd be more than happy to be dickish, hence the cancellation procedures, but I prefer not to stoop to that level whether they would or not.

replies(1): >>41860975 #
36. conradev ◴[] No.41860589[source]
California did this:

> Guests in California will see a fee-inclusive total price—before taxes—on all listings.

https://www.airbnb.com/help/article/3610

https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml...

replies(1): >>41860839 #
37. bunderbunder ◴[] No.41860608{5}[source]
It's not just Intuit. I doubt that there would be tax breaks specifically for owners of private jets if not for lobbying from companies like Cessna.
38. colechristensen ◴[] No.41860618[source]
The Minnesota law which provides exactly this goes into effect in 2025.

https://www.allaboutadvertisinglaw.com/2024/06/minnesota-joi...

replies(1): >>41861084 #
39. pbhjpbhj ◴[] No.41860619{3}[source]
Those who are pro-market probably consider the companies cropping up to be evidence that legislation is not needed (as the market is addressing the issue). I'm not such a person, fwiw.
replies(5): >>41860789 #>>41860793 #>>41860967 #>>41861199 #>>41861590 #
40. cogman10 ◴[] No.41860638{5}[source]
There are contracts that are basically impossible to terminate and offer basically no benefit to anyone, timeshares is a key example of it.

A problem with our contract law is that if you get anything out of a contract it becomes really hard to terminate if the terms don't allow for it (a peppercorn). With contracts now being written in dense legalese with multiple pages of terms and conditions, it's not really feasible to expect the common contractor to have a full understanding of exactly what they are signing up for.

replies(1): >>41862540 #
41. AlexandrB ◴[] No.41860654{5}[source]
> But getting a discount in exchange for a longer-term commitment is often a benefit to consumers.

This is already framing it in marketing terms. You're not getting a discount but being charged an artificial price premium for less/no commitment. This can get especially obscene in places where gyms are required by law to offer monthly membership options but they charge a significant markup if you go that route.

All of this has the effect of suppressing competition.

replies(1): >>41861592 #
42. enragedcacti ◴[] No.41860672[source]
I have good news! (as long as Lina Khan stays on as commissioner)

> FTC Proposes Rule to Ban Junk Fees: The proposed rule would ban businesses from running up the bills with hidden and bogus fees, ensure consumers know exactly how much they are paying and what they are getting, and help spur companies to compete on offering the lowest price. Businesses would have to include all mandatory fees when telling consumers a price

https://www.ftc.gov/news-events/news/press-releases/2023/10/...

replies(2): >>41861470 #>>41861702 #
43. 0cf8612b2e1e ◴[] No.41860673{3}[source]
I have never(?) updated my Netflix billing information, but I know it has survived many new cards/numbers.

Which feels like it defeats the purpose of getting a new generated card.

replies(1): >>41860921 #
44. pbhjpbhj ◴[] No.41860735{3}[source]
Cancelling of a subscription payment, without simultaneously notifying eg continuation (such as through an alternate payment means), is a clear and unequivocal indication of termination of the agreement for which the payment was being made.

A company has a simple avenue to avoid inadvertent cancellation, they just ask the customer "did you mean to cancel, please contact us by $date to continue your subscription".

But that's preferring the citizen over business interests.

replies(1): >>41861679 #
45. dghlsakjg ◴[] No.41860743{3}[source]
Governing is another one!
46. Pigo ◴[] No.41860779{3}[source]
Still waiting on anything to be done about rent to own businesses. The businesses that rely solely on exploiting the people in a bad position bother me so much, they should at least have some kind of limits on their usury.
replies(1): >>41861391 #
47. tantalor ◴[] No.41860789{4}[source]
Broken window fallacy
48. pc86 ◴[] No.41860793{4}[source]
I would definitely consider myself pro-market, and "market > government" has proven itself a pretty good default time and time again. That doesn't mean nothing should ever be regulated.
replies(1): >>41861067 #
49. danaris ◴[] No.41860808{3}[source]
The trouble is, without some overriding authority defining what it means to "have a plane ticket", what counts as "included"? Because anything that doesn't can then be considered an "add-on".

Carry-on luggage. Meal/snack and beverage service. A pillow and blanket. A seat that's not a middle seat. Even the ability to choose your seat at all.

Airlines that want to tighten the screws on their passengers can, in theory, start charging for all of those, and calling them "paid add-ons", even under a "no junk fees" law, if we don't clearly define what passengers should be able to expect to be included in their ticket.

replies(5): >>41860995 #>>41861024 #>>41861061 #>>41861138 #>>41861151 #
50. rootusrootus ◴[] No.41860839{3}[source]
> before taxes

Now they just need to fix that part.

replies(2): >>41861188 #>>41861746 #
51. VBprogrammer ◴[] No.41860843{3}[source]
As a British person this is always so alien when traveling in the US. You could go one step further and suggest that perhaps tips which are practically mandatory should be included in the headline price but that might be a step too far.
replies(4): >>41860907 #>>41861105 #>>41861170 #>>41861261 #
52. jfengel ◴[] No.41860867{3}[source]
The problem is that "excessive regulation" often means "regulations that inconvenience me". Often regulations are put in place to help somebody else, and they are met with wailing and gnashing of teeth.
replies(1): >>41861404 #
53. mholm ◴[] No.41860907{4}[source]
Many restaurants have tried this, and end up switching back because comparing prices to other restaurants puts them at a disadvantage. I think the only way for it to happen is regulation that forces it. Might as well include taxes in that price too.
replies(1): >>41861363 #
54. ajkjk ◴[] No.41860921{4}[source]
well, the idea is that you have a contract with them and that determines the money you owe, not the actual card. There's some mechanism under the hood to update the recurring subscription to use your new card when it changes.
replies(1): >>41861270 #
55. floatrock ◴[] No.41860967{4}[source]
yeah, it's a failure mode of the open market. "We've allowed services to exist that unnecessarily cost you money so the solution is more services that will take more money." If we're being honest, at some point the golden cow of Efficiency is undermined.

The societal ethics of Ozempic are an example of this. We've created policies and subsidies that flood the food market with unhealthy processed food to the point that the cheapest option is an unnatural amount of calories (compare US obesity rates to the rest of the world), so the solution is a pharma product that takes an additional cut of your wallet. It's an expensive solution to an expensive problem that shouldn't exist in the first place.

The software analogy is it's always easier to slap on one more piece of duct tape tech debt than to do the difficult thing and refactor the whole thing (acknowledging that part of the refactoring difficulty is you're not guaranteed to end up in a better state than you started from...)

56. CSMastermind ◴[] No.41860970{5}[source]
I don't think you even have to be that extreme.

Just make it so that you can remove the authorization of vendors to charge you. You see a vendor charging you for a service you no longer want - click a button and remove their authorization to charge you.

replies(1): >>41861309 #
57. deanputney ◴[] No.41860971{3}[source]
Taxes should also be included in the advertised price, then. Just imagine!
replies(2): >>41861091 #>>41861287 #
58. pbhjpbhj ◴[] No.41860975{3}[source]
My PayPal story (in short, search my comments if you want more detail) - I bought a cheap game (<£5) on Steam. The game was broken, Steam wouldn't refund and so broke UK Consumer Rights Act.

I contacted PayPal, who opened a case, according to their agreement with Steam (which I'm not party to). PayPal found Steam to be in breach of their agreement (PayPal & Steam's). I was refunded.

Then Steam enacted petty revenge against me, and continue to do so.

PayPal acted laudibly, imo, but there seems to be nothing one can then do about any revenge a company might take against a customer.

A hypothetical might be that you return damaged goods to Amazon, then they refuse to sell to you in the future because you demanded your legal rights.

A computer retailer appears to have done similar. I had to return goods to them that were broken on arrival; they refunded, but closed my account (I have assumed that this was because of the refund request). They do have a general right to drop a customer, or refuse service (outside of protected characteristics) but it seems wrong that "making a reasonable demand in view of legislation" (a device was broken when it arrived) is apparently an allowable reason for refusal of future service.

replies(1): >>41862742 #
59. the_svd_doctor ◴[] No.41860995{4}[source]
I get you. AFAICT what's included for airlines is basically "get me from A to B".

There are usually ways to filter out by seat types, though, both on airlines websites and in places like Google flights. In my experience those are also pretty accurate.

60. pbhjpbhj ◴[] No.41861010{3}[source]
A problem mentioned is that whilst this cuts off the payment, in law it may not remove the liability to pay, so the company could in future chase you for the payments.
replies(1): >>41861339 #
61. alkonaut ◴[] No.41861024{4}[source]
The comparison price for flights should be normalized. Like for example including either a carry on luggage or a checked in bag but not necessarily both, and no reserved seat.

If some even cheaper airline wants to sell tickets without carry on or whatever then they’ll have to list the higher price and offer a pleasant surprise of a lower-than-advertised price when the customer completed the booking.

62. testfoobar ◴[] No.41861061{4}[source]
There are some completely new and wacky fee structures though. I recently flew Avelo airlines - baggage fees were a function of when I paid - rising as I got closer to the flight date.
63. Brybry ◴[] No.41861062{3}[source]
PayPal is not great at it. I assume you mean the settings->payments->automatic payments (https://www.paypal.com/myaccount/autopay/) feature.

Last year I had a company (DomainsPricedRight/OwnMyDomain aka GoDaddy) that I last did business (a one time purchase) with 18 years prior (2005), bill me under a new "subscription" with no input on my part.

PayPal sort of allows you to prevent that but it seems only with companies you have recently done business with.

PayPal did do a good job of email notification of the automatic payment and cancelling the "subscription" but there is no easy way to reverse the fraudulent payment, so in the end the consumer still gets burned for profit (it was only $1 but how many people had $1 stolen?)

replies(1): >>41861335 #
64. choilive ◴[] No.41861067{5}[source]
I don't think any free market capitalist outside of the most extreme libertarians think that markets should be completely unregulated. It is well known that free markets have areas where they are market failures or can never be Pareto efficient. Basically any "tragedy of the commons" type scenario is such a case. Unfortunately governments like to get their grubby fingers into everything and try to regulate their way out of problems.
65. alkonaut ◴[] No.41861084{3}[source]
Wanted to see if it finally included taxes on price tags… but instead this law explicitly excludes taxes. So close.
replies(1): >>41862568 #
66. hansvm ◴[] No.41861086{3}[source]
Interestingly, in some states it's illegal to post the "price" as one including all applicable taxes.
replies(2): >>41861165 #>>41861299 #
67. stronglikedan ◴[] No.41861087[source]
> The fact that something is happening, even slowly

Regulation like this, as necessary and obvious as this one is, should happen slowly. There are way too many short sighted, reactionary laws and regulations to begin with.

replies(1): >>41861271 #
68. Kon-Peki ◴[] No.41861091{4}[source]
That would be nice, but there is a LOT of background work before that is feasible (in the US). As it currently stands, for many products a vendor would need to know who you are and where you live before they could quote you a total price. That's unacceptable.
replies(2): >>41861220 #>>41861589 #
69. parineum ◴[] No.41861105{4}[source]
The trouble is that sales tax can be different in every municipality. National advertising would be a nightmare. However, I think prices at brick and mortar stores should be tax included and, when shopping online, if my address is known, the tax should be include as well.

I also think "plus Tax/Tax included" should be featured more prominently but I think that businesses would likely do that themselves given the conditions above so that, when comparing prices, you would very noticeably see that whether tax was included or not in your price. ie, Amazon would put in green letters near the price "Tax included" so when I compared their price to another place I would know why Amazon's price might be higher.

70. alwayslikethis ◴[] No.41861128{5}[source]
Most of these applies to Harris as well. I can only hope it somehow falls through.
71. parineum ◴[] No.41861138{4}[source]
You're describing legitimate add-ons though. The most important part about plane tickets is that I get from A to B. If whatever price compare tool I'm using doesn't let me select the add-ons I want, I can at least find the cheapest base price of a few competitors and then go from there.

If I need luggage, I can do my own legwork to make sure that I factor that in.

72. HDThoreaun ◴[] No.41861141[source]
Plane tickets legally have to include all required fees. I do not pay any more than google flights shows.
73. HDThoreaun ◴[] No.41861151{4}[source]
None of those things should be included. I want none and dont want to pay for having access to them. What we actually need is a business that lets you put in the add ons you want and shows you how much that would cost.
replies(1): >>41863549 #
74. red_trumpet ◴[] No.41861165{4}[source]
Do you mean states of the USA or states as in "country"? Which ones?
replies(1): >>41861294 #
75. kevincox ◴[] No.41861170{4}[source]
I agree that tips are stupid. But they are technically different as you can pay the price without them and be fine. This is unlike "convenience fees" and tax which are required but not displayed in the advertised price.

I definitely believe that you should be able to purchase something for the advertised price. Maybe that is "starting at" but you should be able to check out at that price.

76. ◴[] No.41861188{4}[source]
77. HDThoreaun ◴[] No.41861193{3}[source]
Companies can still send your debt to collections. For this strategy to truly work you can never give the company your real identity.
78. gosub100 ◴[] No.41861199{4}[source]
The do-not-call list was created under Bush 2, right?
79. adrr ◴[] No.41861200[source]
Plane tickets show you all included price including taxes/fee. It was part of 2012 regulation requiring full fare disclosure passed in 2012. Telecom/Internet providers ares ones that need to be fixed because companies like Verizon will charge you bogus "taxes" like a network portability tax which isn't a tax and they pocket the money.
replies(1): >>41861273 #
80. perfectstorm ◴[] No.41861220{5}[source]
other countries have figured that out even countries with multiple levels of taxation like in the U.S. it's not an unsolvable problem.
replies(1): >>41861466 #
81. FireBeyond ◴[] No.41861231[source]
One that stung me the other day, Amazon, a $152 charge showing up on my card.

Realized that it was an annual renewal of Prime. No email notification or anything. Dig around, there is an option to get a reminder email, but it defaults to off.

This is a growing trend too, reduced or no notification of renewal, even on annual subscriptions, so you get hit with a three digit charge out of nowhere (not that it's not our responsibility to track these things, but many of us do so less than we'd like).

replies(1): >>41861416 #
82. idontwantthis ◴[] No.41861257[source]
If you like this kind of thing please vote for Democrats this November.

Edit: Instead of downvoting how about you point me to the Republican platform that endorses consumer protections ?

83. perfectstorm ◴[] No.41861261{4}[source]
tipping culture is so annoying here in the Bay Area. the other day i was at a coffee shop and cashier handed me a device that had suggested tips from 18-22% with no obvious Cancel button. i was infuriated and the cashier had a smug look on her face. she knew what i was looking for and she didn't bother telling me how to skip it. mind you, this was for a coffee to-go order.
replies(1): >>41861646 #
84. 0cf8612b2e1e ◴[] No.41861270{5}[source]
Well then they can go after me to get their money were I to fall behind. Not that they get a permanent linkage to my account.
85. ajkjk ◴[] No.41861271[source]
Not this slowly. Not "this has been obviously stupid for my entire lifetime" slowly.
86. FireBeyond ◴[] No.41861273{3}[source]
Even then, there's other challenges. With Delta, booking a flight, I see a rough return airfare when I select my outbound leg, that then might be tweaked by my inbound leg choices.

Booking with Alaska, I get a fare listed that is only the outbound leg, and then I have to discover the inbound leg price.

This often gives the impression that fares are or will be cheaper with Alaska, and then after a few clicks, you realize that they're (mostly) the "same".

87. pirate787 ◴[] No.41861287{4}[source]
Actually there's a purpose to keeping taxes separate. Policymakers want the tax burden to be visible, it is not part of price transparency because the vendor has nothing to do with the tax rate.
replies(2): >>41861438 #>>41861489 #
88. hansvm ◴[] No.41861294{5}[source]
I meant states of the USA. It looks like it's not as bad as it used to be (time for me to read a few more laws I guess). A decade ago WA prohibited the practice. I'm not sure where it might currently be illegal.
89. pirate787 ◴[] No.41861299{4}[source]
I mentioned the reason in another comment, it's an important govt transparency principle that the tax burden be separate and visible.
replies(1): >>41861661 #
90. FireBeyond ◴[] No.41861309{6}[source]
Yet currently, we have the opposite, financial institutions will "helpfully" update your card details with merchants you have recurring charges with.

Years ago at Key Bank I even argued with a teller and manager about blocking a recalcitrant merchant from charging our account, "But you have ongoing charges with them and if we decline the transaction..."

Yeah, that's between me and them, you shouldn't be inserting into this to 'obligate' me to pay.

91. FireBeyond ◴[] No.41861335{4}[source]
Agreed, I had similar where I had signed up for a trial with a subscription, sure, and then went to cancel. "This can be done by 'manage payments' in PayPal." or similar. This existed, but the subscription was not there. But sure enough, it got charged. They did reverse it at least, but was more painful than it had to be.
92. cvalka ◴[] No.41861339{4}[source]
They never do that
93. ccorcos ◴[] No.41861352[source]
There’s actually a way to do this currently: https://jake.tl/notes/2022-05-how-to-airbnb
94. uxp100 ◴[] No.41861363{5}[source]
Staff often doesn’t like it either. Probably some combination of actually making less money and being overly optimistic about what they would be making if they were getting tips. a bar I was aware of that advertised paying $20+ and hour with no tips switched to a tipped model due to staff complaints.
replies(3): >>41861467 #>>41861487 #>>41861734 #
95. bluGill ◴[] No.41861391{4}[source]
Unfortunately the people they "serve" would get nothing as nobody can afford to lend to a bad credit risk at reasonable rates. Of course a lot of what they are selling are luxuries that people with bad credit shouldn't have, but then we have to ask what the alternative is. (most places have terrible public transit so you have to get such people in a car. You don't need a TV for movies but you can't really live life without internet anymore as many forms assume online and the alternatives don't work well)
replies(2): >>41861631 #>>41862628 #
96. bluGill ◴[] No.41861404{4}[source]
Some regulations help me. I'm glad I don't have to sort through all the pipes to find lead free ones. However some hurt me - I know very well how to do electric work and so having to hire an electrician costs me money I don't have (as opposed to an inspector who is much cheaper since they only verify I did the work right).
replies(1): >>41861488 #
97. bluGill ◴[] No.41861416{3}[source]
I refuse to sign up for subscriptions in many cases for that reason. Same reason I won't sign up for 6 months no payments or interest for things I'm buying - by paying cash I ensure I won't forget to pay in 6 months and then just get the minimum payment withdrawn. Large parts of the world are built to scam you and they know how to make scams seem like a good deal.
98. matwood ◴[] No.41861438{5}[source]
Taxes are also hyper local and can differ between dine in/out making it hard to show the final price up front.
99. Vespasian ◴[] No.41861457{3}[source]
That really depends. Me and everybody else in my close family doesn't really need that.

And we short but not to that far from the average height.

100. Kon-Peki ◴[] No.41861466{6}[source]
> not an unsolvable problem

I never said it was. In fact, I specifically said that there is work to do before making the rule about listing all prices inclusive of taxes.

replies(1): >>41863377 #
101. ruined ◴[] No.41861467{6}[source]
it sounds like what happened is management simply did not replace the tipped wage with an appropriate flat wage. if management provided a satisfactory wage, nobody would complain.
102. r00fus ◴[] No.41861470{3}[source]
> (as long as Lina Khan stays on as commissioner)

She may not be around for long (a travesty in my opinion if so). Neither presidential candidate is stumping for her kind of activism, even the Dem one. And the big money wants her gone.

Sure we can vote, but it seems big money has more influence regardless.

replies(2): >>41861660 #>>41862130 #
103. 620gelato ◴[] No.41861481[source]
India basically has this - when creating subscriptions, merchants typically create "mandates" which specify max amount permitted per month, frequency, and duration.

Afterwards, 1) if per month amount is greater than a regulated threshold, manual confirmation is needed. [ This is friction ] , 2) cancelling can be as simple as going to your bank's website and deleting the "mandate".

In all honesty, this is probably a really balanced approach, but the roll out was a real pain, with banks and merchants collaborating on who supports whom, etc. International payments got screwed completely - to this day, I can't subscribe to nytimes, after almost 2.5 years of this.

(A good summary - https://support.stripe.com/questions/rbi-e-mandate-regulatio... )

104. bobthepanda ◴[] No.41861487{6}[source]
there would be a rough transition period, but i do believe that in countries where tipping is not the norm, places just pay more to get better stuff the way non-tipped labor already works.

one of the breweries i live by recently moved from non-tipped to tip, and it's generally a disliked change from what I hear because most of the time the brewery is open it's not busy enough to make up for the loss in wages, and then people fight over the really busy shifts.

105. pests ◴[] No.41861488{5}[source]
In my area the homeowner can do all electrical work. Still needs inspected.

Are you sure you need to hire an electrician in your jurisdiction?

replies(1): >>41861910 #
106. r00fus ◴[] No.41861489{5}[source]
US policymakers want this. Euro/Asian policymakers have moved beyond this - whenever you travel you pay the sticker on the tin.

It's a solved problem but we can't make it happen here. Why?

107. datavirtue ◴[] No.41861587[source]
Why, when it was already solved by the market!? /s
108. Symbiote ◴[] No.41861589{5}[source]
In Europe they make a best guess based on IP location, and if logged in using the account address or previous delivery address.

Then the price may change at the checkout if you put in a different/unexpected delivery address.

109. ElevenLathe ◴[] No.41861590{4}[source]
More pragmatically, the fact that such a business exists might be a sign that we're too late to regulate this. Now there is a constituency who can use the profits from keeping the system broken to lobby to keep the system broken. Look at TurboTax as an example, or defense contracting reform, or the affordable care act. Within the rules of neoliberal capitalism, you can't really use the government to address problems that somebody somewhere is making money from.
110. conradev ◴[] No.41861592{6}[source]
It is absolutely not just marketing: https://commoncog.com/cash-flow-games/

Jump to "Pre-payments in the Restaurant Industry"

Money now is more valuable than money later, and guaranteed future money is more valuable than no guaranteed future money.

111. datavirtue ◴[] No.41861631{5}[source]
A lot of companies, most, will leave marginalized people behind explicitly to avoid developing solutions for their edge cases. "We don't want those customers." It's come to the point where they try to exclude them up front by requiring 2FA via SMS to establish accounts.
112. bluGill ◴[] No.41861646{5}[source]
I get very annoyed at things like that where there shouldn't be a tip. Tip is for service quality and counter service there is no differentiation in service between different servers. People do go to restaurants and ask for their favorite waiter. There often is a difference in service between different waiters at the same restaurant - enough that I like the ability to pay for good service (if you always give the same tip you are doing it wrong - you should be giving as many 10% tips as 20%.
113. saturn8601 ◴[] No.41861660{4}[source]
While the candidates may not like her, support for her crosses party lines and so there may be enough people to make a stink about it to make it politically unviable. I do concede that both candidates are just terrible on this.
114. hansvm ◴[] No.41861661{5}[source]
Yes, but much like cigarette lobbying, you want to look at who's paying for the given outcome. We have cigarette minimum prices because it increases profits for tobacco companies, and we have this fraudulent price reporting nonsense because lower advertised prices result in more sales. Transparency could just as easily be achieved via a tax breakdown on the receipts merchants are already required to provide on request, while correctly advertising what the consumer will actually pay.
115. croes ◴[] No.41861672{4}[source]
JD Vance once compared Trump to Hitler, so I think what he says means nothing.
116. bluGill ◴[] No.41861679{4}[source]
If it is easy to cancel then you should cancel. However if it is hard have your credit card cancel for you. (not all will, but some will) The advantage is they work for you and can put pressure on merchants to make it easy so they don't have to be the middleman.
117. amarcheschi ◴[] No.41861691{3}[source]
I like the term "societal code smells"
118. datavirtue ◴[] No.41861702{3}[source]
Hmmm...the phone companies have this down to a fine art. Get legislation passed that lets you charge a fee, show it on the bill as a "regulatory fee." Just like how the cable companies and banks send scare envelopes to senior citizens to get them to sign up for add ons and shitty insurance plans.
119. datavirtue ◴[] No.41861734{6}[source]
The best employees complain loudly. End of discussion on that one.
120. darkhelmet ◴[] No.41861746{4}[source]
Right up front: I agree. But, implementing this will be an absolute PITA because so many other things are systemically broken.

Case in point: cost breakdown from the invoice of an online order a few months ago (with the dollar amounts removed):

> Subtotal

> Shipping (Economy)

> Tax (Solano County Tax 0.25%)

> Tax (Vacaville City Tax 0.75%)

> Tax (Solano County District Tax Sp 0.125%)

> Tax (Solano Co Local Tax Sl 1.0%)

> Tax (California State Tax 6.0%)

Once your address is known taxes can be calculated. At what point is an after-tax final price to be shown? On an ad? On a targeted Ad? Once you reach the storefront based on unreliable geolocation? (which would be wrong for me, because geolocation bundles two cities here together as one) Once you create an account? At the checkout when you've specified the shipping address? As things tend to happen today, its usually only at the last step.

As much as I'd like to see it, I don't see much chance of improving the visibility of final prices without comprehensive systemic tax reform first.

The obvious quick solutions aren't exactly fair in the current US system. Imagine a "quick fix" of requiring the vendors to price in-a generic taxes for everyone. Just like with credit card system fees, "simple" fixes like that that benefit the residents of high-sales-tax states to the detriment of no-sales-tax state residents. While such a system would work for physical stores, they would get hammered if they had to prices on the shelves or signs that were higher than online prices.

As much as we all want a fair straight-forward system, I don't imagine it happening any time soon in the US. There are way too many unresolved zero-sum political fights and ideological differences standing in the way.

It certainly can be done (eg: Australia) but the circumstances there were very different.

replies(2): >>41862246 #>>41867444 #
121. xnx ◴[] No.41861766[source]
I much prefer this type of government intervention than picking winners (Apple) and losers (Google) with regard to app stores.
122. xnx ◴[] No.41861771[source]
> I think we need a word for this work.

Consumer protection

123. bluGill ◴[] No.41861910{6}[source]
This is specific to my town, if I lived across the street in a different town I wouldn't need to. Unfortunately I didn't know this detail until after I bought the house.
replies(1): >>41863759 #
124. enragedcacti ◴[] No.41862130{4}[source]
> Neither presidential candidate is stumping for her kind of activism, even the Dem one

Harris hasn't outright said she would keep on Khan, but from a policy perspective I think they are very aligned, even to the point of Harris copying Khan's homework a bit (not in a bad way, just interesting). They have both explicitly called out grocery revenue growth exceeding total costs, both want to go after PBMs to lower drug prices, both want to go after junk fees, both have come out against algorithmic rent pricing, both have called out misclassification of workers.

If Harris does want to keep her on I still don't think it's in either of their interests for Harris to stake out a position. It opens the Harris campaign up to attacks on Khan's many court setbacks and erodes whatever bipartisan support Khan still has. Also, Harris doesn't have to do anything to keep her on, if she doesn't appoint anyone then by law Khan will remain acting commissioner indefinitely.

replies(1): >>41863204 #
125. rootusrootus ◴[] No.41862246{5}[source]
I agree, it is not currently feasible in all cases. But something like AirBNB should be straightforward. Price tags on store shelves also straightforward. As you point out, it's tough for online shopping, at least until you have an established account. For advertising purposes it would be tough.

My guess is the only solution (and it would suck and be met with much resistance) would be to make all the taxes based strictly on where the seller is, not where the buyer is. Then the buyer would have to be on hook for use tax instead of sales tax. States would not like this because most people skip paying use tax altogether.

Or just get rid of sales tax as a thing, and if you want localized taxes put them on property. That's what my state does (plus income tax).

I agree that we're unlikely to see any sane solution in the US in our lifetime.

126. kevin_thibedeau ◴[] No.41862540{6}[source]
A timeshare is purchasing fractional ownership. That's different than purchasing a service.
127. scottyah ◴[] No.41862568{4}[source]
The government needs to provide a service if we ever want taxes to be included. Taxes vary by city and can even depend on where you live, so sellers wouldn't be able to give you a price until you say where you are and where you're from for some sales.

That's why you basically need a third party if you run an ecommerce website, unless you have a team to track down every time a county or city changes their taxes.

replies(2): >>41863038 #>>41864329 #
128. Pigo ◴[] No.41862628{5}[source]
It's hard to argue against that. I suppose it's not that they even exist, it's just the unreasonable amount they profit on the items. If it's purely because they cannot attain items another way, they markup should be more apparent maybe? It just hurts seeing young and disadvantaged people being taken advantage of.
129. AnthonyMouse ◴[] No.41862742{4}[source]
The real problem here is that the banks make the rules and they like rules that allow them to covertly screw everyone.

What you really want is a system where a customer who issues a chargeback that isn't disputed gets the money back, but the merchant also doesn't get a chargeback fee because there is no dispute. And then if there is a dispute (and the customer still wants to do the chargeback), the chargeback fee is loser pays. Then you have a reasonable way for customers to issue legitimate chargebacks that still discourages illegitimate ones.

What we have instead is that if you do a chargeback, the merchant gets whacked with a chargeback fee in the range of $20-$50. Obviously the banks love this; they get the money. But the merchants respond by banning customers who do this, because if you make a $5 purchase with a $1.50 margin and then issue a chargeback, the risk that you do it again before you make enough purchases to even recover the first one is too large.

But if you prohibited merchants from dropping customers over that then there would be no deterrent to fraudulent chargebacks (or to using the chargeback system with the eye-watering fees instead of the merchant's RMA process), so there would be more of them, and merchants would have to raise prices on everybody else even more to cover the bank's fees.

Whereas if you had a balanced system that minimized fraudulent chargebacks while still allowing (and eliminating fees for undisputed) legitimate ones, that would minimize chargeback fees, which is exactly what the banks don't want.

replies(1): >>41865614 #
130. alkonaut ◴[] No.41863038{5}[source]
You could exclude prices on preprinted tags and just regulate shelve pricing and store signs I guess.
131. r00fus ◴[] No.41863204{5}[source]
Her big funders are pushing for Khan's removal (e.g. Mark Cuban). The big issue that these people have against Khan is the blocking of mergers that's a big source of bonuses for Wall St.

Obviously Khan is out if Trump is elected.

132. perfectstorm ◴[] No.41863377{7}[source]
but you did say that figuring out the final price is "unacceptable"? why is it unacceptable? my point is that other countries have figured out a way to display the final prices, but USA still hasn't figured out how to do it or they don't have any plans to do it.
replies(1): >>41895218 #
133. danaris ◴[] No.41863549{5}[source]
That's a very "I got mine" type of attitude.

You think everyone should be expected to pay extra not to

- fly with nothing but the clothes on their back

- separated from their family

- with no food or drink, on a 5, 10, 15-hour flight

- with no leg or elbow room

- and no pillow or blanket to make it even vaguely possible to sleep?

replies(1): >>41865731 #
134. consteval ◴[] No.41863759{7}[source]
Typically, when this happens and it's a local law like this it's because something really bad happened in the past.

I know, for example, the town of Cripple Creek, CO requires all their buildings to be made out of bricks. Pretty annoying. But it's because the entire town burned down twice in the 19th century.

So, maybe, someone in the past killed a bunch of people with bad electrical work.

135. colechristensen ◴[] No.41864329{5}[source]
>That's why you basically need a third party if you run an ecommerce website, unless you have a team to track down every time a county or city changes their taxes.

Every ecommerce site already has to calculate taxes on checkout, already has a third party for this information (usually the payment processor).

136. dspillett ◴[] No.41865614{5}[source]
> you do a chargeback, the merchant gets … a chargeback fee … But the merchants respond by banning customers who do this

If I've had to do a chargeback, I'm highly unlikely to want to spend further money with that company in future, so they can "ban" me all they like.

replies(2): >>41867256 #>>41871018 #
137. HDThoreaun ◴[] No.41865731{6}[source]
I am happy with the current situation. Airlines are segmented so that people like me can fly spirit or frontier for rock bottom rates and people who want to enjoy the flight can fly delta or whoever.
138. AnthonyMouse ◴[] No.41867256{6}[source]
But then what's your complaint? That's the status quo.
replies(1): >>41867630 #
139. shiroiushi ◴[] No.41867444{5}[source]
It's really simple: ban sales taxes levied by anyone except the national government. That's how other countries do it, and it works fine. Then everyone in the whole country pays the same tax rate, no matter where they are.

Short of that, ban sales taxes levied by local governments; only allow states to levy them. It's easy enough to figure out which state someone is in.

140. dspillett ◴[] No.41867630{7}[source]
I didn't complain, as such.

My original post in this trail described how I minimise the risk that I have to faf around because of the status quo, which also reduces the potential for my direct payment data leaking due to security snafus, in the absence of the virtual card option in my locale. The one you replied to questioned one point in your description, which seemed to suggest that being banned by a bad trader was a problem.

Though I'll grant that being blocked could be an issue if that merchant was the only supplier for something that you particularly need.

141. pbhjpbhj ◴[] No.41871018{6}[source]
For me, I still buy games on Steam because my kids want them (I just try hard to find them elsewhere first). Steam just make it hard for me to do that, which is insane when the root of preventing me is a couple of quid they refused to refund when they sold a game they knew was broken.

Of course they don't care about that, it's the £10s across millions of customers that they possibly retain unlawfully that makes it worthwhile.

142. Kon-Peki ◴[] No.41895218{8}[source]
As things stand currently, it would be unacceptably intrusive as you have to collect information on all shoppers whether they purchase or not.

Do the pre-work first, and then make a rule about displaying the final price.