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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 1 comments | 16 Oct 24 13:09 UTC | HN request time: 0s | source
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ajkjk ◴[16 Oct 24 14:37 UTC] No.41859541[source]▶
There are so many things like this that have needed fixing for such a long time. The fact that something is happening, even slowly, is so heartening.

If your reaction is wondering if this is legal then you should be interested in the passing of new laws that make it unequivocally legal. Society should be able to govern itself.

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thefourthchime ◴[16 Oct 24 15:41 UTC] No.41860390[source]▶
Now, let's institute an actual price rule. I can't rent an Airbnb or book a plane ticket without being lied to about what the actual prices is.
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cogman10 ◴[16 Oct 24 15:51 UTC] No.41860538[source]▶
"Fees" on top of the top line price should be illegal. It's just a way to smuggle in a 100% increase in the purchase price to get an initial buy in for a product. It is super scammy.

Heck, I would even take this a step further and say that taxes as well should always be fully included in the topline price. If a company wants to add a breakdown of how much went to taxes, I'm ok with that.

The sticker price should always be the full price.

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VBprogrammer ◴[16 Oct 24 16:13 UTC] No.41860843[source]▶
As a British person this is always so alien when traveling in the US. You could go one step further and suggest that perhaps tips which are practically mandatory should be included in the headline price but that might be a step too far.
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perfectstorm ◴[16 Oct 24 16:55 UTC] No.41861261[source]▶
tipping culture is so annoying here in the Bay Area. the other day i was at a coffee shop and cashier handed me a device that had suggested tips from 18-22% with no obvious Cancel button. i was infuriated and the cashier had a smug look on her face. she knew what i was looking for and she didn't bother telling me how to skip it. mind you, this was for a coffee to-go order.
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1. bluGill ◴[16 Oct 24 17:37 UTC] No.41861646[source]▶
I get very annoyed at things like that where there shouldn't be a tip. Tip is for service quality and counter service there is no differentiation in service between different servers. People do go to restaurants and ask for their favorite waiter. There often is a difference in service between different waiters at the same restaurant - enough that I like the ability to pay for good service (if you always give the same tip you are doing it wrong - you should be giving as many 10% tips as 20%.