I see apple as like LVMH, but for phones. It has a minority of overall sales, but a majority of the “luxury” part of the market. This gives them influence over the whole market, but not a real monopoly.
replies(6):
I have an iPhone. It just does its job. Updates in the background. Repairs are a peach, especially by mail. They don’t spam me.
If you’re asking why it’s luxury, it’s a combination of the materials, machining and service experience. Luxury products aren’t necessarily better, certainly not for someone who can’t afford them. They’re simply more luxurious. Easier, more comfortable, et cetera.
So what makes an iPhone more luxurious than say, a Galaxy S24 Ultra, Z Fold 6, Pixel 9 Pro XL or 9 Pro Fold?
The machine quality is totally different.
> what makes an iPhone more luxurious than say, a Galaxy S24 Ultra, Z Fold 6, Pixel 9 Pro XL or 9 Pro Fold
Start with the BOM.
When I say machine quality, though, I’m referring to their titanium and aluminum. I’ve machined some aluminum and know people who have done titanium. It’s really hard, and they do it well.
What does that add to the user experience? I can’t say it’s anything tangible. But I appreciate it. That’s luxury. It’s orthogonal to utility in many ways.
I'm used to actual luxury goods, watches and clothing for example, where the quality is very much noticeably better. A Rolex or Audemars has way more attention to detail than, say, a Tissot or Tag which has far nicer materials than a Timex. Or suits, the kinds of fabric on higher end suits are very noticeable.
Or luxury restaurants. Where the ingredients, techniques, staffing levels and attention to detail far surpass normal restaurants.
Whereas with iPhone versus Samsung S24 Ultra, both are titanium, Samsung has nicer glass, less bevel and more utility (also costs more). The only real difference is Apple has much better marketing and their stores are nicer. Better logo too. Beyond that, there's no quantifiable quality advantage.