It could still be reversed if they feel public opinion swings the other way. That wouldn't mean it's automation gone wrong.
I doubt it'll stick.
Perhaps you haven't seen the article because it's behind an Apple News link. There's a screenshot of a message stating company policy as follows:
"Pursuant to Section 8.3 of the Developer Agreement and the Enforcement policy, apps referencing Covid-19, or related terms, in any form will only be approved for distribution on Google Play if they are published, commissioned or authorized by official government entities or public health organizations"
If google’s automations are broken and they harm the world then they need to be responsible and fix them or replace them with people.
Isn't the elimination of human judgement one reason we all hate bureaucracies?
Unfortunately both of the above can have counter agenda (could have good intentions such as calming hoarding), even worse is that you can have kooks, active disinformation, lulz, etc. There is no good answer to this.
It's not like there wasn't any anti-scientific rubbish, hate speech and manipulation in book shops, newspapers and on TV. Entire countries used to be run by media barons (literally or effectively).
Regarding Covid specifically, I find it pretty ironic that free speech should be restricted to government officials by an oligopoly of US corporations while the head of the US government routinely spreads anti-scientific disinformation on that very subject (and on others).
Agreed on the last part.
> Perhaps you haven't seen the article because it's behind an Apple News link. There's a screenshot of a message stating company policy as follows:
> "Pursuant to Section 8.3 of the Developer Agreement and the Enforcement policy, apps referencing Covid-19, or related terms, in any form will only be approved for distribution on Google Play if they are published, commissioned or authorized by official government entities or public health organizations"
How does their own browser not run afoul of this policy?
Letting internet outrage drive the support queue is oddly pragmatic.
This entire thread is a discussion about Google's automatic tool flagging a podcast browser erroneously. If Google's response was to uphold the suspension then there would be an actual story, but they won't, and so it isn't.
But your question is of course very apt when it comes to the Google Search app or Google's own podcast app.
There used to be this idea (a good idea in my view) that building a search index is a neutral activity that does not come with any editorial responsibility for the content.
Google used to fight for that idea but unfortunately lawmakers (and I think the majority of the population) have very firmly taken the opposite view.
I think that's what's ultimately at the core of this defensive "when in doubt, ban it!" attitude that was built into automatic content filtering tools and hammered into the heads of reviewers.
There are still gaps - the most glaring one being Google Search - but I think Google has largely given up that struggle in favour of avoiding billions in fines
But a full suspension, on a popular app, without rapid human review? That shouldn't happen.
Also, this wasn't up to the "install marked as dangerous" level. They just prevented new installs. In a situation like that, there's no need to act instantly.