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1680 points etbusch | 1 comments | | HN request time: 0.207s | source
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nrp ◴[] No.31433602[source]
I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.
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mssdvd ◴[] No.31434487[source]
What are the main reasons for not shipping to other EU / EEA countries?
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nrp ◴[] No.31434835[source]
Laptops are uniquely challenging in that each additional country has its own keyboard language, increasing the number of SKUs we need to manage and hold inventory for. This is beyond the normal challenges of entering new markets. We enumerated this in a blog post here: https://frame.work/blog/scaling-up-infrastructure

We are continuing to build the infrastructure and keyboards to expand into more countries though!

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skummetmaelk ◴[] No.31436382[source]
Please don't let weird localized keyboards block this. We don't care about that stuff. People buying framework laptops are able to change their keyboard layout in software and use it without having to look at the symbols present on the keyboard. Yes the physical layouts are also different, but that really doesn't matter. Just make it available and forget about these tiny issues that your target market of power users don't care about.

I want to throw my money at you, but I can't because the laptop is not available for shipping to the country I live in.

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1. 0x38B ◴[] No.31443061[source]
To tag on, based on my experience in Eastern Europe, users that do need dual-language key caps will buy a set of stickers for their keyboard.

Or as you said, they don’t need to see the keys - I type in Russian and Ukrainian and don’t need to see the keys.