"Take the power back" by not continuing to give them your money.
Google makes money off of advertising. Apple makes money, in part, off of taxing apps. If Apple can't tax apps, then suddenly their business model isn't nearly as appealing, and they start needing to make changes to keep things profitable -- things like maybe selling more of your data, or "encouraging" you to upgrade by not supporting older phones as well.
This whole discussion always makes me angry because right now I have a choice: I can choose to buy a product supported by app taxes, or I can choose to buy a product supported by spying on me. If Apple is forced to allow other app stores, and thus forced to look for other business models to remain profitable, I may not have that choice any more.
If Fortnite doesn't like it, why don't they just charge 50% more for the app on iOS? If people complain, just show them the math, so they know that it's the Apple Tax making things more expensive. I'm happy to pay 30% more for apps.
But I know too many people who are very vocal about how Apple is bad and how they should be stopped, and yet these people keep buying a new iThing every year.
https://www.theverge.com/platform/amp/2020/8/13/21368079/for...
It all holds well too, until you realise, however, that Apple is sitting on 200 billion dollars in cash.
Also: Epic did actually give an option to pay less for their microtransactions if you paid them directly, and were about to refund people for their transactions in the past month for the Apple tax itself. Their rebellion is the main reason Apple retaliated like this.
But I do wonder, can and _would_ you do payments in a non store app with their own payment provider? E.g. the fortnite you have downloaded and installed outside of the play store?
There won't be anymore than what the web already has. Stripe or Paypal would likely be popular choices. Payment processors are required by law to be PCI compliant, though that doesn't guarantee they are.
Yes I would do payments in a non app store app with their own payment provider if I felt I trusted the app. It's no different than paying on any website (there's no Apple review process for websites).
It shows three situations, two of which depict normal progress ("there is this useful thing that has flaws because nobody has cared enough to fix those flaws, let's try"; Mr. Gotcha's burn is out of line), and one depicts standard corporate behavior ("a brand is willfully behaving in several ways that the society knows is abusive, and fans of that brand are willfully blind towards that)"; Mr. Gotcha's burn is very much deserved).
In short, one of these things is not like the others.
But at the same time, do not pretend that there are not any alternatives. Yes, perhaps those alternatives are not as convenient, but choosing them over the "wrong" choice should be an equal part of the fight.
And "Live in a hut"? Please do not be overly maudlin. We are talking consumer electronics here - something that is still considered luxury - not fundamental philosophies of life or economic models of society.
I was merely trying to point out that people tend to put too much emphasis in being safely vocal (online, where you're sitting safely in your own home) against bad behavior, and not enough emphasis in actually not rewarding said bad behavior. For many, the latter option is not even present in their mind anymore.
Even if you go the route of sacrificing your social life for these principles nothing will change - you are just a single lost sale amongst billions. Having people talk about the problems might actually spark change. What does pointing out this alleged "hypocrisy" achieve, besides making yourself feel smarter/superior?
This was not unusual in the late 90s.
Payment processing alone would cost Apple that much. You easily lose 1.5%-2% in payment fees and another 2% in handling fraud and customer support queries about payments.
For example, if a payment for an app is $1.99, Apple now takes $0.60. If a customer calls support to ask a question about the purchase it can cost anywhere from $15 to $30 in call center fees, so it takes 50 purchases to make good on that. If you lower that to a $0.06 take apple would have to make 500 sales for every phone call to support.
People don't realise good customer support is very expensive.
I disagree. A smartphone is a necessity in this current era. If for example your government requires you to install a Covid tracing app, what choice do you have besides Apple and Android (both of which removed Fortnite)?
Accept what is and don't buy stuff you don't need. Hopefully we learn this before something worse than covid destroys all.
Also it's very hard task to keep a good eco system running, both Google and Apple do their best here. Most organisations crumble from the inside at their size.
Hey, actually several companies reached a size where they have the stability to offer the same service to most part of the world and it allows us to communicate basically free. We also have gadgets that is super duper advanced in our pockets. Embrace that give them some slack. Lead them by example and create a counter culture that takes all the good parts and makes them better. You got a silver plate of goodies, anyone in the past would trade that spot with you in an instance.
At this point it's just like any software on your computer, you can pay outside of it, and use a code or similar to indicate you paid for it.
It's only a matter of convenience to want to pay in-app. It can also be a lock-in strategy from the developer - and this is what this whole thread is about.
But Apple can ask whatever they want. They can't block side-loading though. That's the uncompetitive part.
You can run your store and pick whatever terms you like. You can't use your marketshare in hardware sales to bundle a forced store.
Imagine Tesla charging you 30% of any grocery shopping (i.e. would refuse to open the doors if the store didn't share 30% of its gross revenue).
I mean, its literally, textbook anti-competitive. The App Store as a store isn't competing fairly, on its own merits.
Also keep in mind, that this whole getting raped with transaction fees is a 'america-only' thing. This is much better regulated in the rest of the world.
Specifically the costs are fixed, so anything that is a percentage is just fucking nonsense. It doesn't cost more to charge 5 euro's than it does to charge 1 euro. It uses the same electricity, the same personel costs. There is a point where its get more expensive because of risk management, but thats above 100 euro per transaction.
Percentages on transactions are generally only allowed when its a loan. Which is why Americans are always buying things with credit cards ("loaning the money"). Most people pay for things with their own money, not with a loan. (i.e. direct bank transfer). And those transactions have a fixed transaction costs. Worst case 1 euro (low-volume, your personal webshop) all the way down to 5 euro cent (high-volume, i.e. the supermarket).
So explain to me where the hell you get your 3% from? You just sound like an already boiled frog saying 'are you sure we can survive in cold water?'
I wonder if auction based app store costs are a possible solution to the increasing developer frustration with Apple? Self Assessed Licenses Sold via Auction across many marketplaces may help combat monopoly.
I can see Apple (with their privacy angle) moving towards facilitating users selling their data/data unions. Perhaps some other radical-liberalism ideas could come through too.
https://www.radicalxchange.org/concepts/
https://blog.radicalxchange.org/blog/posts/millennials-zoome...
This discussion is about Epic charging for in-app things outside of Apple's control. So apple can't use the argument that they have costs (support, payment) for those transactions.
[1] https://www.forbes.com/sites/chuckjones/2018/01/06/apples-ap...
You can't. You can't know if whatsapp was replaced with whatsapp that syphon your data.
"Don't side load then." is a poor argument.
Just a few weeks ago there were a bit of news where you could not sign up for a corona test unless you had the bank verififed identification smartphone app installed. When the local government in charge of testing was interviewed, they said that for people without the app they would help them install it. Problem solved.
Some luxury products are very different to other luxury products.
Oh please. Nobody who actually uses Apple feels that way. Though I agree they should allow a way to sideload apps.
One of the downsides of being primarily an iOS dev is not being able to participate in activities like game-jams because there's no way to casually share my stuff with other users.
> Taking a cut of say, 3%, to keep the app store running is forgivable. But 30%
Do you know how much Google, Microsoft, Steam and Epic themselves take from sales on their stores?
Apple protects its users better than the other major players. Their privacy and accessibility features alone are unparalleled, and they do a lot to curtail scummy developer practices. The entities which Apple protects users from are often the ones crying foul.
See: https://news.ycombinator.com/item?id=24154647 and similar comments:
> the magnitude of this is not immediately apparent unless you’ve worked in an agency / freelanced building iOS applications. You have no idea how many user-hostile and abusive things I’ve seen blown completely out of the water with the golden phrase "Apple won’t allow that". It wins arguments in favour of the user instantly and permanently.
> I’ve run up against Apple’s capricious review process more times than I can count, so I’ve got more reason than most to complain about it. But it’s impossible for me to argue that these rules don’t help the user when I’ve personally seen it happen so many times. It’s a double-edged sword to be sure, and I believe the best way of balancing things in favour of the end-user is to be more open than Apple is, but there are undeniable benefits to the user with the current system.
This would suggest that Apple is shooting itself in the foot—which is exactly the opposite of antitrust policy. Put simply: Apple’s behavior seems to be hurting itself and benefiting competitors (Samsung/Google) which, broadly speaking, would seem like an uphill battle for anyone arguing to open up the iOS ecosystem.
They're not just a payment provider though. They offer infrastructure, promotion, a huge locked-in userbase with the means to pay for software, etc
how does that negate the given points? These 200b is an indicator of a healthy business that can survive major downturns for a long period of time, which should be much more appealing that an open credit line and piles of debt in accounting tables, so much prevalent in the industry nowadays.
Yeah, the government has a monopoly on that.
> I can see private companies doing the same.
You must be American then. This is where all this friction comes from. Corporations aren't people, nor should they be government.
This is not because the people who work there are bad people or something, but because they are legally binded to do whatever maximizes profits. They are by definition not operating in the common good (they are not supposed to!). There is no democratic oversight.
You can imagine companies doing the same. As a European, i can't. It's a problem. And its fake innovation anyway. Where is the America that did real research and real innovation? That put people on the moon? These days all you guys are good for is 'bussiness model innovations'. Ways to cheat, extort or externalize the costs. Quality of life is just going downhill the more of these type of products one uses. Technology is regressing.
IMO the fact that both processors kicked them off strengthens their case, because it's a strong argument in favour of oligopoly.
Apple uses techniques from totalitarian regimes. They decide, judge and control everything. There's no freedom at all. You can only use what Apple decide you can use. But it does provide some kind of safety, or at least a feeling of safety (there will always be security flaws). After, is it a good thing?
Which is excellent. Apple taking a cut for apps I have no problem with. They have support, I trust them with privacy/security and so on. That costs money.
The interesting discussion is how much apple can claim to own a part of profits made in the apps, by selling content (in-app purchases).
On one hand: if a game is free for a trial, and you can unlock the full game I think that should count as an app purchase (the alternative would be to not have in-app upgrades and just have 2 apps, which was a worse situation).
But on the other hand: if I buy a recipe app for $10 and then recipes for $1 a piece which I could also buy on the corresponding website, then I don't think apple should have a cut at all.
Where I am the loan would be on the purchasing money, so technically you own the device, but would have to pay your carrier the remaining price + some penalty if you needed to stop the contract, or give back the device + penalty if you are not in a position to pay. The device stays with you after the loan/contract period is done.
There is still the carrier lockin, so you can't change carrier willy-nilly before the loan is paid, but that wouldn't stop you from selling your phone to someone else using the same carrier for instance.
It's not like anyone going to switch phones because your app is not on there. Your app is just one of many other apps I use on my phone.
Developers are very much looking at this the wrong way - the 30% fee is the price developers must pay to access Apples customers.
https://www.theverge.com/2020/8/13/21368363/epic-google-fort...
Ah that sounds like a fair point at first, but it could be argued that you gained access to those sales because of Apple.
More importantly, they're processing payments for you, and every payment processor out there takes a cut, one way or the other.
Apple App Store customers are NOT blind sheeple afraid of freedom; I am NOT interested in having a phone that can run any and all software! The industry has proven it cant be trusted, so I pay Apple to gatekeep that for me.
If you still dont get that, I dont know what to tell you...
The linked comic talks about underpaid factory workers in China - every company that sells smartphones suffers from this to some extend because tracking down supply chains many links in becomes very difficult. It is not so easy to determine with 100% certainty where the guy that sold you the refined metal for the CPU chip got his unrefined metal from. Apple has actually made big efforts in attempting to eradicate slave/child labor [1] - so if you care about human rights of labourers in third world countries you should probably buy an iPhone.
None of this is black and white, both Google and Apple have tons of problems. If you say "don't buy Apple if you don't support walled gardens", then someone else will say "don't buy Google if you don't support extensive privacy invasion". There is no correct choice - you can only fight the specific problems.
[1] https://www.voanews.com/archive/apple-wins-global-award-effo...
If I buy a hat in the Epic store (and pay to epic) I don’t see why it would be very different.
Should it matter if I make the purchase in Safari or in another app?
Also: let’s forget the apps for a while. Assume I buy a navigation app for $10 on the App Store and then I visit a website and purchase gps maps for 3 countries to use in the app, for $100 each. Apple isn’t involved in that transaction. Should they claim a cut of the $300 because I can use the maps in the app?
If I could get all the games and educational apps we use on the iPad on another platform, I would ditch Apple in a heartbeat.
Side loading is not the same as installing apps as a developer for testing.
2nd, sure you need a passcode etc to accept the install, this every-now-n-then gets by passed.
The issue is that Apple would be still be comfortably profitable at a much lower and less predatory level of Apple-tax-rate. They are fundamentally not entitled to the profits of the companies who have to be on their market. The value they provide to the developers and customers collectively for simply hosting and reviewing these apps is not 30%. As other commenters have pointed out, they are willing to pay a portion of this extra 30% if and only if it goes to the people who build the applications. It's not a supply-demand mismatch issue, it's overreach and exploitation.
On the other hand, I don't quite get what your point is about Apple being a healthy business or them not accumulating debt (which is arguably wrong, Apple has ~91,807,000,000 USD in long-term debt (out of 142B USD in non-current liabilities)). I don't think that is relevant here, let alone discounts my point about the excessive profits they've accumulated.
I can tell you that across all my devices I don't think any malicious apps made its way there neither (as for you with your ios device, I will never be entirely sure). And this, without apple random reviews.
That's my bugbear with Apple, If I own a iPhone I should be able to install software from any source - even if it is risky.
How does the Windows Store and Xbox Marketplace work?
What about Epic's own games store?
https://www.microsoft.com/en-us/store/apps/windows
All developers are scummy and trying to make a living without paying 30% of your earnings to the platform is just too much to ask.
Even though YOU purchased the device YOU don't want to be able to run any and all applications, even when YOU might really really want to, full stop. Apple should own what YOU can do on your device, and since YOU said it, EVERYONE should just agree to it.
Windows/Android are different because the operating system itself is the product. People don't necessarily buy a Google phone or a Microsoft desktop, but they can still buy and run the operating system separately from the physical product.
The question is: if Apple should be forced to open up the iPhone ecosystem, why shouldn't Microsoft/Sony/Nintendo be forced to open up their systems for third party stores? Why are they allowed to take a mandatory cut from anyone that wants to publish on their platform, but Apple is not? To me it seems like a double standard if only Apple is forced to open up, but Microsoft/Sony/Nintendo are not.
Perhaps all hardware that is sold should be open and customisable, and I should be able to install a fresh OS on any piece of hardware I buy. That makes sense to me, but then that doesn't actually solve the problem at all. People will still buy an iPhone and use iOS, so now the OS itself needs to be open in some way. How do you write any of this in law at all?
On the other hand, if they offer a recipe app for free (because it contains no recipes, and let's face it, that's how you get quick user interest), then purchase recipes for $1.x each to cover the amortised app creation cost, you're basically just sidestepping the app store cut by any other name.
Source: https://www.theverge.com/2018/11/30/18120577/valve-steam-gam...
Despite what many folks say, the App Store review process doesn't protect from bad developer behavior. See the various controversies surrounding social media apps that used many shady tracking techniques. And those apps are among the most popular... you'd think they would be "reviewed" more thoroughly!
Jokes aside, I'm sure you can find processors charging < 2% for customers with high volume. But you're right, it's certainly not standard. Maybe 2-4% is a more accurate range.
Point stands that it's a lot lower than 30%.
You can still finance the phone at a subsidized rate but the deals are with leasing.
Telus has "bring it back". You pay 0$ upfront for the phone, but do pay an additional recurring monthly fee for the phone.
After 2 years you bring the phone back. If u want to keep it you have to pay for the remaining cost of the device.
If I just financed it, lower end or older phones would be $0 upfront, but high end phones be paying $500 as an example upfront on top of the financed recurring fees.
Rogers has "upfront edge" where you pay 0$ upfront for a top end device. You have to return at 2 years.
Bell does the same thing with "device return options Lower upfront costs. The choice is yours: at the end of the 2-year term, you have the option to return your smartphone in good working condition, upgrade if you wish, or keep it and pay back the Device Return Option deferral amount.
Very much leasing.
https://www.zdnet.com/article/microsofts-windows-10-sweetene...
Critically, if I was able to sideload apps, Apple wouldn't charge 90%, because then no developer would ever use the store. A central repository of curated, vetted apps is a key selling point for the iPhone. Apple will want to maintain that feature, as they should, but they have to put in the work to compete.
How well do Apple, Google, Microsoft perform against that perfect system? What resources do they dedicate to the task?
There's apparently some ways for malware to avoid detection. So yet another arms race whackamole.
Frankly, as a noob consumer, it's exhausting. It definitely impacts my spending.
FWIW, one of my besties worked on an audit tool which runs apps in a sandbox, screening for malware and whatnot. My impression was that it was a lot of effort for little reward.
In conclusion, sorry for braindump, thank you for reading this far:
Freemium will be sidelined into its own wasteland. Like that recent piece about journalism: "truth is expensive, lies are free."
On an iPhone, apple has made plenty of money already.
In any case, the main thing here is not the 30% that they charge when you buy the software, is that they want to keep getting 30% for the services and such, which is crazy.
That seems directly comparable. The store wouldn't have any sales without the mall's infrastructure so it seems like they would be owed a cut of everything that happens in the store
that's not how markets work. Apple is absolutely entitled to charge whatever amount of money they wish, firstly because other companies engage into trade with Apple voluntarily and no one is forcing companies into App Store, they enter it because they know they are going to make money there, and secondly because if Apple is not entitled to this money by their right of ownership of the platform that millions of customers find outstanding, everyone else is even less entitled to own and dispose of these earnings.
It is also up to Apple shareholders to decide what is comfortably profitable.
As for the debt that you mention, accounting doesn't work that way either. Their total long-term and current operational debt as of 2020 can be paid in full, by the half of their immediately available disposable cash. This IS a prime example of a healthy business.
No one is angry about cuts from app prices (or prices that are effectively upgrades of an app e.g. from trial to full).
What I'm angry about is when apple wants X% of the price of content whhen they don't produce the content, they don't process the transaction. All they do is host the store where the $0 client app sits. I don't think it makes sense.
Heck, do one better and install Ubuntu mobile.
A few of us see the road of fragmentation and shady businesses and currently trust one company, Apple.
I consider Amazon and the Apple App store to be not like stores or malls but like streets or cities. They are the market, not in the market, and if someone wants to enter the market they have to pay Apple/Amazon for the privilege. They bought/built the street and now instead of charging a cut they are charging a tax.
The dominant ios business model for apps currently is a basic version free to download, bigger functionality unlocked via in app purchase. Up front app costs are fading.
The first I think is obviously right the second is insane (and in between there are an infinite number of cases).
I don’t think the status quo is acceptable though.
And in the case I agree the Phone should not be able to side load Apps. It is locked precisely because it is a Phone. And there would be 100x fewer support calls just because of that . Remember there are 1 Billion iPhone users. I can bet 900M of them dont even know what HN or programming.
I am wondering if Apple shoudl allow iPad to side load App, given iPad is more like PC working in Tablet form factor. And release an iPad Nano.
I mean if customer really think they should have side load Apps they would buy the Nano.
( That is of course ignoring the complexity of line up )
Personally I dont want the hassle of supporting people side loading apps and then calling for help. I would much rather Apple keep it the current way.
And I have no problem with Games being charged 30% cut.
But for some reason I think Apps and other Services should be charged 15% of less. Given Apple already split the Apps and Gaming Section in the App Store. I dont see this would be a problem.
>Apple protects its users better than the other major players.
If "other major players" are the baseline, then nothing is going to improve. They all stink.
For example, think why apple made it super easy to approve auto renewing payments but made it so hard to unsubscribe (which is hidden deep in settings).. if that's not dark UX then I don't know what is? Lots of scammy apps make use of this. Do they get removed from the app store inspite of all their negative reviews and customer complaints? mostly not.. best case, takes months..
I think this sentence means you agree with the comment you're replying to. That's basically all Apple needs to do, if you can install apps in a way that doesn't involve Apples store then they can do and charge whatever they want with it.
The only reason people have a problem with Apples 30% cut and review restrictions is because there's no other option.
Nice job of misinformation right there! Apple should send you a check for that one! Let me quote you the article we are commenting on:
> Apple has removed Epic Games’ battle royale game Fortnite from the App Store after the developer on Thursday implemented its own in-app payment system that bypassed Apple’s standard 30 percent fee
How many of the one you named did the same? Weird how it's 0 right?
Okay now let bring something you said yourself, how many of them block side loading, which is a great way to bypass this? Again 0.
A fee for a service is perfectly fine, you are the only one trying to argue anything about this. What we are arguing is that Apple is forcing people to pay that fee, even though there's perfectly valid alternative that can be done, and that this practice is wrong. None of the company you are citing does that.