Hidden interface controls that affect usability

I drive a Toyota that is nearly old enough to run for US Senator. Every control in the car is visible, clearly labeled and is distinct to the touch - at all times. The action isn't impeded by routine activity or maintenance (ex:battery change).

Because it can be trivially duplicated, this is minimally capable engineering. Yet automakers everywhere lack even this level of competence. By reasonable measure, they are poor at their job.

It's cost, not competence. These days making a touch screen is easier and cheaper than manufacturing and assembling lots of little buttons and knobs.

> It's cost, not competence.

This implies it's a consequential cost. Building with tactile controls would take the (already considerable) purchase price and boost that high enough to impact sales.

If tactile controls were a meaningful cost difference, then budget cars with tactile controls shouldn't be common - in any market.

Are controls uniquely important, though? There are hundreds of things in a car that could be made better (more durable, longer lasting, better looking) for just $10 to $100 extra a piece. But it adds up.

It's not just cost, though. The reality is that consumers like the futuristic look, in theory (i.e., at the time of the purchase). Knobs look dated. It's the same reason why ridiculously glossy laptop screens were commonplace. They weren't cheaper to make, they just looked cool.