The transition of the major social networks over the last 10-15 years -- from being a space for friends to interact to being a space to consume content produced by "unconnected" entities like influencers -- has created a huge opening for someone to claim the friends and family network. There is no one better positioned (at least in the U.S. where iPhones are the majority handset) than Apple.
WhatsApp has like 99.9% market share here and I assume it is a lot bigger than anything else in the EU too.
I wonder why is that though. Everyone around me has an iPhone basically and I haven’t received a blue bubble in years. The messages app is not even on my home screen.
Then when the same iPhone app seamlessly started sending iMessages (blue bubbles) to other iPhones rather than SMS (green bubbles), people just kept using that.
The only thing I get in my Messages app is verification codes and spam.
I don’t think I got a single SMS/iMessage from a human in the last 5 years.
I see this listed as the reason often but I had unlimited SMS then too. In fact I remember visiting the US in 2009 and I was charged to send AND receive an SMS which was a shock.
I think the actual reason is that communication across borders in Europe is very common and those SMS's were not included in the unlimited plans as they were messages abroad. So they were subject to fees (usually high ones). I think this is the reason it was common - especially given how common it is for students to study 'abroad' in other European countries. There were a few competing apps for this at the time (Vibr I think was another but was more call focussed) but WhatsApp won in the end.
When Whatsapp launched, SMS still wasn't free, the exception being some carriers that offered "free" SMS to numbers of the same carrier if the sender was on a premium coverage plan. In sum, majority of the population was still paying $0,10-$0,20 despite already having data plans. So it was an easy win for WhatsApp.
> I think the actual reason is that communication across borders in Europe is very common and those SMS's were not included in the unlimited plans as they were messages abroad. So they were subject to fees (usually high ones).
So, you completely agree with what you seem to be taking issue with.
You may be in a bubble.
Huawei and other Chinese phones are not banned in the EU. So you can get your hands on 100€ to 200€ smartphones which are more than enough for most people. Hence a lot less iPhones (but a ton more spywares).
Interesting! I haven't heard mention of Viber since around 2011. When I said WhatsApp 'won' I meant that wherever I have been in Europe WhatsApp seems to be in use by people and by businesses. It's almost accepted you'll have an account and used as an alternative to email/phone numbers. I understand global MAU may show a different reality and certain locales may still be dominated by other platforms.