Not to be a troll, but I really think they cannot. The last "good" product they made was SQL-Server/Exchange/Windows2000, and that was a long time ago.
I know these are different divisions, but it does say something about the culture. Windows has always been a dumpster fire, but when it was built by nerds and not managers, it felt more, uh, tolerable.
It was always a dumpster fire for security, but it did have a pretty good UI and functionality at say XP-SP3, but now the UX had been thrown on the fire too.
To be fair, not a lot of things were user-friendly back then, and Windows was the standard consumer OS for a good reason. It was solidly OKAY.
Using the latest versions of Windows, however, is just infuriating even without any complicated setup.
I’m as OS agnostic as they come and Win2k was the last true great desktop OS.
I now use FreeBSD almost exclusively, with miscellaneous VM guests.