Amazon reveals first color Kindle, new Kindle Scribe, and more

I loved my kindle paperwhite so much. I have a case on it all the time, there is not a single scratch on my kindle. One day, out of the blue, the touch screen stopped working. it is unresponsive to any touch, I've soft reset it, hard reset it, googled everything. Apparently its a common thing in amazon forum, and of course what does amazon support say? just buy a new one. At this point my kindle is only 2.5 years old and I'm pissed.

I've bought an ipad since and just read book from my ipad. at least my old ipad doesn't break even after 8 years

The thing is that the iPad screen truly doesn’t compare to e-ink in reading black-and-white books. If the e-ink screen is made properly, with high resolution and no PWM, one can read for hours on end without eye fatigue. Battery life on e-ink devices is in another league as well.

For me at least, issues with an e-ink device simply mean moving on to another device, or another manufacturer/brand, instead of switching to tablets.

Hardware today last as long as the warranty-1 month.

My Kindle Paperwhite has been running strong for 10 years. No issues whatsoever except diminished battery life.

My dad, partner, and I all have our own Kindles on my Amazon account. Over the past decade I’ve had them break a few times out of warranty. What I do is chat with support online and explain the issue. They may offer you a coupon to replace it at a discount. Decline and tell them not to worry about it, you’ll just toss it in the trash.

I think this has gotten a free replacement Kindle on 2 of 3 times that I’ve tried it.

I don’t think that was their point.

I don't think they had a point tbf

Really? Seemed like it was that their Kindle didn’t last very long and it’s a common problem while an old iPad just keeps on ticking.

Yeah, my 2011 Kindle 3G needed a new battery, but otherwise, it's still as good as new.

Were the quality standards just different back then?

yeah my point was I feel like ipad is more reliable. I can live with not having to read from e-ink.