I loved my kindle paperwhite so much. I have a case on it all the time, there is not a single scratch on my kindle. One day, out of the blue, the touch screen stopped working. it is unresponsive to any touch, I've soft reset it, hard reset it, googled everything. Apparently its a common thing in amazon forum, and of course what does amazon support say? just buy a new one. At this point my kindle is only 2.5 years old and I'm pissed.
I've bought an ipad since and just read book from my ipad. at least my old ipad doesn't break even after 8 years
replies(4):