←back to thread

Amazon reveals first color Kindle, new Kindle Scribe, and more

(www.aboutamazon.com)
572 points bookofjoe | 1 comments | 16 Oct 24 13:52 UTC | HN request time: 0s | source
Show context
robertwt7 ◴[16 Oct 24 23:05 UTC] No.41864793[source]▶
I loved my kindle paperwhite so much. I have a case on it all the time, there is not a single scratch on my kindle. One day, out of the blue, the touch screen stopped working. it is unresponsive to any touch, I've soft reset it, hard reset it, googled everything. Apparently its a common thing in amazon forum, and of course what does amazon support say? just buy a new one. At this point my kindle is only 2.5 years old and I'm pissed.

I've bought an ipad since and just read book from my ipad. at least my old ipad doesn't break even after 8 years

replies(4): >>41865123 #>>41865142 #>>41865831 #>>41865838 #
1. paulcole ◴[17 Oct 24 02:22 UTC] No.41865838[source]▶
My dad, partner, and I all have our own Kindles on my Amazon account. Over the past decade I’ve had them break a few times out of warranty. What I do is chat with support online and explain the issue. They may offer you a coupon to replace it at a discount. Decline and tell them not to worry about it, you’ll just toss it in the trash.

I think this has gotten a free replacement Kindle on 2 of 3 times that I’ve tried it.