FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)

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amatecha ◴[16 Oct 24 14:58 UTC] No.41859836[source]▶

Nice. I canceled a service recently and I had to "continue to cancel" and click on other such "confirmations" such that I think I proceeded through 7-8 pages before my subscription was actually canceled. Truly manipulative and obtuse. That was Spotify btw. I should have recorded the process, as it was nearly comedic (if it weren't so hostile).

replies(5): >>41859869 #>>41860119 #>>41861027 #>>41861075 #>>41864402 #

susanthenerd ◴[16 Oct 24 16:36 UTC] No.41861075[source]▶

>>41859836 #

Services like this are the reason I prefer to pay thru google play. It is much easier to just cancel it

replies(2): >>41861612 #>>41863448 #

1. rootusrootus ◴[16 Oct 24 17:34 UTC] No.41861612[source]▶

>>41861075 #

As much as I used to hate them, I've now gained an appreciation for PayPal for this kind of stuff. For when I don't want to give my credit card to yet another vendor to possibly be compromised, or manage a sketchy subscription, PayPal is a pretty good solution. I do prefer Apple, but not every subscription can be bought that way.

replies(3): >>41861980 #>>41865103 #>>41865640 #

2. Anduia ◴[16 Oct 24 18:12 UTC] No.41861980[source]▶

>>41861612 (TP) #

Don't you pay more if you use Apple instead of Paypal?

replies(1): >>41862151 #

3. rootusrootus ◴[16 Oct 24 18:28 UTC] No.41862151[source]▶

>>41861980 #

Sometimes, but not always. As long as the difference is not too significant, the control over the subscription is worth it to me. Some people don't like 'em, I get it, but when you stay primarily inside their ecosystem it does work pretty seamlessly for most things.

4. nijave ◴[16 Oct 24 23:55 UTC] No.41865103[source]▶

>>41861612 (TP) #

Yeah PayPal is pretty good here. There's a page that lists all your billing subscriptions and you can cancel them right there.

It's a shame credit cards don't offer the same thing (Chase is able to list them all but provides no contact information or ability to revoke authorization)

replies(1): >>41865247 #

5. homebrewer ◴[17 Oct 24 00:26 UTC] No.41865247[source]▶

>>41865103 #

The two banks I use provide information about your subscriptions and allow you to cancel any of them with a click of a button. I'm not in the US though (relatively poor "global South"); sometimes it pays to get technology with a significant delay.

One of them can also create zero-cost virtual Visa Golds in a couple of minutes. If I need to use a really sketchy service, I simply create a throwaway card, put a bit of cash there, pay for what I need, and then delete the card.

6. metadat ◴[17 Oct 24 01:41 UTC] No.41865640[source]▶

>>41861612 (TP) #

I recommend privacy.com. It's bulletproof. Single use card? Check. Merchant-locked? Check. You are in control. It costs $0.

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