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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 2 comments | 16 Oct 24 13:09 UTC | HN request time: 0s | source
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amatecha ◴[16 Oct 24 14:58 UTC] No.41859836[source]▶
Nice. I canceled a service recently and I had to "continue to cancel" and click on other such "confirmations" such that I think I proceeded through 7-8 pages before my subscription was actually canceled. Truly manipulative and obtuse. That was Spotify btw. I should have recorded the process, as it was nearly comedic (if it weren't so hostile).
replies(5): >>41859869 #>>41860119 #>>41861027 #>>41861075 #>>41864402 #
susanthenerd ◴[16 Oct 24 16:36 UTC] No.41861075[source]▶
Services like this are the reason I prefer to pay thru google play. It is much easier to just cancel it
replies(2): >>41861612 #>>41863448 #
rootusrootus ◴[16 Oct 24 17:34 UTC] No.41861612[source]▶
As much as I used to hate them, I've now gained an appreciation for PayPal for this kind of stuff. For when I don't want to give my credit card to yet another vendor to possibly be compromised, or manage a sketchy subscription, PayPal is a pretty good solution. I do prefer Apple, but not every subscription can be bought that way.
replies(3): >>41861980 #>>41865103 #>>41865640 #
1. Anduia ◴[16 Oct 24 18:12 UTC] No.41861980{3}[source]▶
Don't you pay more if you use Apple instead of Paypal?
replies(1): >>41862151 #
2. rootusrootus ◴[16 Oct 24 18:28 UTC] No.41862151[source]▶
Sometimes, but not always. As long as the difference is not too significant, the control over the subscription is worth it to me. Some people don't like 'em, I get it, but when you stay primarily inside their ecosystem it does work pretty seamlessly for most things.