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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 2 comments | 16 Oct 24 13:09 UTC | HN request time: 0.551s | source
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amatecha ◴[16 Oct 24 14:58 UTC] No.41859836[source]▶
Nice. I canceled a service recently and I had to "continue to cancel" and click on other such "confirmations" such that I think I proceeded through 7-8 pages before my subscription was actually canceled. Truly manipulative and obtuse. That was Spotify btw. I should have recorded the process, as it was nearly comedic (if it weren't so hostile).
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susanthenerd ◴[16 Oct 24 16:36 UTC] No.41861075[source]▶
Services like this are the reason I prefer to pay thru google play. It is much easier to just cancel it
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rootusrootus ◴[16 Oct 24 17:34 UTC] No.41861612[source]▶
As much as I used to hate them, I've now gained an appreciation for PayPal for this kind of stuff. For when I don't want to give my credit card to yet another vendor to possibly be compromised, or manage a sketchy subscription, PayPal is a pretty good solution. I do prefer Apple, but not every subscription can be bought that way.
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1. nijave ◴[16 Oct 24 23:55 UTC] No.41865103[source]▶
Yeah PayPal is pretty good here. There's a page that lists all your billing subscriptions and you can cancel them right there.

It's a shame credit cards don't offer the same thing (Chase is able to list them all but provides no contact information or ability to revoke authorization)

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2. homebrewer ◴[17 Oct 24 00:26 UTC] No.41865247[source]▶
The two banks I use provide information about your subscriptions and allow you to cancel any of them with a click of a button. I'm not in the US though (relatively poor "global South"); sometimes it pays to get technology with a significant delay.

One of them can also create zero-cost virtual Visa Golds in a couple of minutes. If I need to use a really sketchy service, I simply create a throwaway card, put a bit of cash there, pay for what I need, and then delete the card.