The new and upgraded Framework Laptop

I recently bought a framework laptop for a daily driver when I'm not on my desktop. For context I was running NixOS on an old 2014 macbook air, and I work on the glasgow haskell compiler in my day job so I do a lot of CPU heavy tasks.

I've got to say, as long as these things are being produced I'll never go back. They are just too good and I cannot recommend them highly enough. One of the things that didn't occur to me before I bought it was that _because_ of the modular design I can switch the side the power port is on. That may not seem like much but it was a revelation the first time I sat on the couch and thought "huh I really wish this was over on that side....wait a minute!".

I've also had absolutely no problems with NixOS on my machine, even my apple earbuds easily connect via bluetooth, something that I never quite got working on my macbook.

10/10 This is damn close to my dream laptop and I'm excited a new version is on the way.

This is interesting: over the last several months, a friend has been running NixOS on a Framework and has been told by Framework employees that they can’t help him with Linux kernel issues because he’s using an unsupported OS and he’s also had lots of complaints about battery life and power management.

I love the idea of the Framework, but it seems to suffer from all the issues that made me switch to MacBooks in the first place.

We would love to be able to provide more personalized service for different Linux distros, but we unfortunately just don't have the necessary expertise to be able to do that well.

For Linux-related service requests, we first ask that folks try an Ubuntu 22.04 or Fedora 36 Live USB (the distros we have done the most internal testing with and created setup guides for) to be able to determine whether there could be a hardware issue. Once we have verified there isn't a hardware issue, we ask that folks post in the community thread for their distro for help: https://community.frame.work/c/framework-laptop/linux/91

In practice, this works well because we have an extremely helpful and engaged community (including in many cases maintainers for that distro). Additionally, because that debugging happens in the open, any answers from it are publicly visible for future users to see.

All of that said, we'd love to find better ways to provide deeper support ourselves and are open to input. A more official path would likely still start with the most popular distros.