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The new and upgraded Framework Laptop

(community.frame.work)
1680 points etbusch | 1 comments | 19 May 22 12:19 UTC | HN request time: 0.299s | source
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nrp ◴[19 May 22 12:23 UTC] No.31433602[source]▶
I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.
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aestetix ◴[19 May 22 13:36 UTC] No.31434462[source]▶
Can existing customers "trade in" their old motherboards for the newer models, with credit applied to make it cheaper?
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nrp ◴[19 May 22 13:39 UTC] No.31434506[source]▶
We don't do trade-ins, but we have released projects to enable re-use of old Mainboards: https://github.com/FrameworkComputer/Mainboard

We're seeing some interesting outputs of that: https://github.com/brickbots/framedeck/ https://github.com/penk/MainboardTerminal

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adastra22 ◴[19 May 22 18:44 UTC] No.31438481[source]▶
I know this is a hard ask, but consider the Apple or Lenovo model of long support contracts. Not only does this help a lot of buyers to get your product, but you can start refurbishing trade-ins to get parts to service support cases.

In the Frame.work style you might be able to do it via a more DIY approach.

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1. yencabulator ◴[20 May 22 00:57 UTC] No.31442155[source]▶
IBM used to guarantee availability of the exact chips, and did a lot of stuff behind the scenes to make that happen.

That sort of a guarantee way beyond what's reasonable of Frame.work, they don't control their suppliers to that degree. They've already updated the peripheral chips & hardware even within "v1", both for bugs and supply issues.

Frame.work has pretty much implied the form factor will remain largely untouched, so you're likely to be able to swap a component in even years from now, even if it'll be an "accidental upgrade". That sounds quite reasonable to me...