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1680 points etbusch | 4 comments | | HN request time: 0.71s | source
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nrp ◴[] No.31433602[source]
I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.
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mssdvd ◴[] No.31434487[source]
What are the main reasons for not shipping to other EU / EEA countries?
replies(1): >>31434835 #
nrp ◴[] No.31434835[source]
Laptops are uniquely challenging in that each additional country has its own keyboard language, increasing the number of SKUs we need to manage and hold inventory for. This is beyond the normal challenges of entering new markets. We enumerated this in a blog post here: https://frame.work/blog/scaling-up-infrastructure

We are continuing to build the infrastructure and keyboards to expand into more countries though!

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1. oblio ◴[] No.31440538[source]
Just make the US keyboard version available everywhere and worry about local keyboards later, when people ask for them.

Your audience is probably 90% devs and sysadmins, who most definitely can at least handle en_us.

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2. bpye ◴[] No.31442349[source]
Shipping a US keyboard in Europe seems like an odd choice since most European keyboard layouts are ISO, not ANSI. I could see a blank keyboard working, or an ISO US keyboard maybe, but that is an uncommon layout that I don't think I've ever actually seen before?
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3. arc-in-space ◴[] No.31444802[source]
Does this even matter? The point is that if one is fine with the US/ANSI keyboard, they should be allowed to buy it. To wit, I'm european and despise the ISO keyboards, and have never been forced to use one, so it's not like they're ubiquitous.
4. oblio ◴[] No.31445399[source]
In many, many European countries, especially the smaller ones, a large chunk of devs and sysadmins straight out use the US keyboard layout, basically the old IBM PC one. I have no idea what kind of standard they follow... And people don't seem to care.