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The new and upgraded Framework Laptop

(community.frame.work)
1680 points etbusch | 2 comments | 19 May 22 12:19 UTC | HN request time: 1.405s | source
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nrp ◴[19 May 22 12:23 UTC] No.31433602[source]▶
I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.
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mssdvd ◴[19 May 22 13:38 UTC] No.31434487[source]▶
What are the main reasons for not shipping to other EU / EEA countries?
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nrp ◴[19 May 22 14:07 UTC] No.31434835[source]▶
Laptops are uniquely challenging in that each additional country has its own keyboard language, increasing the number of SKUs we need to manage and hold inventory for. This is beyond the normal challenges of entering new markets. We enumerated this in a blog post here: https://frame.work/blog/scaling-up-infrastructure

We are continuing to build the infrastructure and keyboards to expand into more countries though!

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1. 5e92cb50239222b ◴[19 May 22 14:16 UTC] No.31434948[source]▶
Hmm… I don't see how that prevents you from shipping whatever is available. Many of us don't care about localized keyboards. I want a US layout. I dropped an email to your support almost a year ago with a request to add my country to the list, got "no problem, check back in a week", and the country still isn't there.
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2. teraflop ◴[20 May 22 01:10 UTC] No.31442217[source]▶
Take this with a grain of salt, but the last company I worked for had a sizable office in Tokyo, and I was told by someone in the IT department that they were legally required to buy computers with Japanese keyboards for their Japanese employees. Obviously that kind of rule wouldn't likely be applied to an individual bringing in their personal devices, but I can conceive of it being enforced on commercial imports.

Similarly, I've heard anecdotes about employers in Quebec being forced to provide equipment that has full support for the French language, even if the employees only actually speak English.