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Dollar-stores overcharge customers while promising low prices

(www.theguardian.com)
510 points bookofjoe | 1 comments | 07 Dec 25 14:37 UTC | HN request time: 0.193s | source
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jefftk ◴[08 Dec 25 01:04 UTC] No.46187156[source]▶
> Red Baron frozen pizzas, listed on the shelf at $5, rang up at $7.65. Bounty paper towels, shelf price $10.99, rang up at $15.50.

This very rarely happens in MA, because when it does the store has to give you the item for $10 off, including if that makes it free. And they have to post a sign at the register explaining the law, which means when you're invoking it all you need to do is point at the sign.

https://www.mass.gov/info-details/consumer-pricing-accuracy-...

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1. fy20 ◴[09 Dec 25 06:56 UTC] No.46202034[source]▶
Right, as a UK tabloid I'm surprised they didn't mention that the UK has similar laws. If you are overcharged you can ask for a refund, and the store has to honour it:

https://www.citizensadvice.org.uk/consumer/somethings-gone-w...

In the 00s I worked for a supermarket that would always honour the price on the label if you pointed out an error (we'd then remove the label with the error).

We had teams that would regularly check all the labels to make sure they are not out of date. Nowadays many stores where I live now use e-paper displays that update automatically.