Slack has raised our charges by $195k per year

First time hearing about Mattermost. Good thing I found this article

We ran Mattermost at a previous job and it was the best tool I've used for corporate use. It had an extremely useful feature where you could put a flag on a message and that flag was shared for everyone. We used it to keep track of which questions were answered in the suppor channel. With their API I plugged this into an internal tool so all developers could see how many open questions there was.

Their "threads" feature was also great: it was just like replies in Discord (all go into the channel) but you could open up the thread to get it isolated. Worked way better than slack replies which just devolve instantly into you losing all track and messages can't be found again.

> Their "threads" feature was also great: it was just like replies in Discord (all go into the channel) but you could open up the thread to get it isolated. Worked way better than slack replies which just devolve instantly into you losing all track and messages can't be found again.

I desperately wish Discord worked like this. As you say, current threads just shove away conversation and it's quickly lost.

Yea. The reply feature in Discord is way better and their introduction of "threads" makes everything worse.

What happens in Mattermost if you open up a thread and send a message in it without replying to a message? Does it still show up outside of the thread? I can see how that might be confusing.

If you make the reply in the thread it will go in the thread. Threads in Mattermost are single-tiered (you can't do sub-threads). So they're somewhat limited, and sure, people will occasionally respond to thread conversations out-of-thread. That's a user issue more than anything else. They're not perfect, but they are very useful.

Hmm, I don't remember it like that. Isn't that exactly how Discord and Slack does it?