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Slack has raised our charges by $195k per year

(skyfall.dev)
2071 points JustSkyfall | 7 comments | 18 Sep 25 01:37 UTC | HN request time: 1.385s | source | bottom
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nextworddev ◴[18 Sep 25 01:55 UTC] No.45284061[source]▶
First time hearing about Mattermost. Good thing I found this article
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boxed ◴[18 Sep 25 02:13 UTC] No.45284259[source]▶
We ran Mattermost at a previous job and it was the best tool I've used for corporate use. It had an extremely useful feature where you could put a flag on a message and that flag was shared for everyone. We used it to keep track of which questions were answered in the suppor channel. With their API I plugged this into an internal tool so all developers could see how many open questions there was.

Their "threads" feature was also great: it was just like replies in Discord (all go into the channel) but you could open up the thread to get it isolated. Worked way better than slack replies which just devolve instantly into you losing all track and messages can't be found again.

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1. squigz ◴[18 Sep 25 02:29 UTC] No.45284430[source]▶
> Their "threads" feature was also great: it was just like replies in Discord (all go into the channel) but you could open up the thread to get it isolated. Worked way better than slack replies which just devolve instantly into you losing all track and messages can't be found again.

I desperately wish Discord worked like this. As you say, current threads just shove away conversation and it's quickly lost.

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2. boxed ◴[18 Sep 25 04:29 UTC] No.45285410[source]▶
Yea. The reply feature in Discord is way better and their introduction of "threads" makes everything worse.
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3. squigz ◴[18 Sep 25 04:32 UTC] No.45285431[source]▶
What happens in Mattermost if you open up a thread and send a message in it without replying to a message? Does it still show up outside of the thread? I can see how that might be confusing.
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4. pcthrowaway ◴[18 Sep 25 09:01 UTC] No.45287311{3}[source]▶
If you make the reply in the thread it will go in the thread. Threads in Mattermost are single-tiered (you can't do sub-threads). So they're somewhat limited, and sure, people will occasionally respond to thread conversations out-of-thread. That's a user issue more than anything else. They're not perfect, but they are very useful.
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5. squigz ◴[18 Sep 25 13:55 UTC] No.45289748{4}[source]▶
Yeah that makes sense. Still loads better than the way Discord does it currently.
6. boxed ◴[18 Sep 25 14:13 UTC] No.45289962{4}[source]▶
Hmm, I don't remember it like that. Isn't that exactly how Discord and Slack does it?
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7. squigz ◴[18 Sep 25 14:25 UTC] No.45290114{5}[source]▶
I've never used Mattermost, so I'm only going off my reading of what you said, but the difference is that, if you're not actually in a thread when you reply to a message on Discord, it doesn't get put into that thread, whereas on Mattermost, IIUC, you're saying that you can reply to a message outside of a thread and be able to click into a thread made of all those replies.

My question (and pcthrowaway's) response is about what happens when you send a message inside a thread without replying to a message. I was wondering if it would be sent into the main channel, with no context, which would be confusing.