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280 points RyanShook | 1 comments | | HN request time: 0s | source
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dreamcompiler ◴[] No.45144685[source]
"Dumb" home devices work as expected for 25-50 years, and then you replace them.

"Smart" home devices work as expected for about a year and then they fail in new and exciting ways, and then you replace them.

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slg ◴[] No.45144993[source]
While I agree with the message, I think honesty is important. The Nest gen 3 was released in 2015[1]. People got a 10-14 years out of these devices.

Also, that posts says the thermostat will still work locally so the failure state of the "smart" device here is that it became a "dumb" device after a decade+.

[1] - https://en.wikipedia.org/wiki/Google_Nest#Nest_Learning_Ther...

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GiorgioG ◴[] No.45145916[source]
As someone who bought 3 of these for $300 a pop I vehemently disagree. This is complete bullshit and anti-consumer behavior that should be illegal.
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throwaway2037 ◴[] No.45146771{3}[source]
Are you willing to pay for the true cost of maintaining these devices for ~50 years? The original price might have been 600 USD. I think the answer is regulation. Another idea: Sell the IP to a separate company who will support the legacy product for a fee. The original product will tell you how many years support is included (not lifetime). Later, there may be monthly charges. I doubt you will like that idea, but it is more honest. Germany has similar rules about car parts. Car manufs are required to make replacement parts available for X years after a car is manuf'd.
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1. Dylan16807 ◴[] No.45155849{4}[source]
> the true cost

How much do you think a server for config files costs? The true cost is very little here. You can make a server host a million thermostat connections for less than a thousand dollars per year. But let's 10x that to be safe, and have a sysadmin dedicate an overkill 1 day per week to keeping the servers happy. And we'll say the sysadmin makes well over median salary and costs $200k to employ.

For 2 million devices, that's $20k a year in server costs and $40k a year in sysadmin. For 50 years, that's 3 million dollars. So it would take a whole... dollar and a half per purchase to fund 50 years of servers.

Making this subscription-based would be fine, as long as I have my choice of providers. Because then I can run it myself on a raspberry pi or pay a big host a few dollars a year to handle my entire household of devices.