←back to thread

I forced every engineer to take sales calls and they rewrote our platform

(old.reddit.com)
324 points bilsbie | 3 comments | 21 Aug 25 15:46 UTC | HN request time: 0.025s | source
Show context
jmuguy ◴[21 Aug 25 18:20 UTC] No.44976228[source]▶
> The rewrite took 2 weeks. We removed 60% of features. Added a simple progress bar. Built Slack integration for questions. Created "done-for-you" workflows.

> Our support tickets dropped 70%.

If this isn't fake something is extremely wrong with this picture.

replies(4): >>44976432 #>>44976729 #>>44977092 #>>44977214 #
1. awkward ◴[21 Aug 25 18:38 UTC] No.44976432[source]▶
It sounds like it's a B2B SaaS product that's gone through multiple pivots with very weak guidance on product on every step.

Not that I'm disagreeing with you, but it's a very common way for things to go wrong.

replies(1): >>44976572 #
2. jmuguy ◴[21 Aug 25 18:50 UTC] No.44976572[source]▶
There's just something about the specifics that seems really odd to me. "60% of features"... really? Sixty percent, specifically? Like I think this story is maybe based on some series of events at a SaaS and I agree with you in principle but it seems like the author ran it through a Linkedin thought leader LLM.
replies(1): >>44979510 #
3. mvdtnz ◴[21 Aug 25 23:38 UTC] No.44979510[source]▶
60% of the features in a product small enough to rewrite in 2 weeks is probably 3 features.