US Court nullifies FTC requirement for click-to-cancel

The consumer protection laws are so bad the other side of Atlantic.

Most European countries, have their own version of consumer protection agencies, usually any kind of complaint gets sorted out, even if takes a couple months.

If they fail for whatever reason, there is still the top European one.

Most of the time I read about FTC, it appears to side with the wrong guys.

True but generally speaking American companies usually have much better customer service and better refund policies than European ones. The issues usually stem when a company corners the market or has no viable alternatives.

So maybe the American way of doing things can also work if a healthy competitive environment is preserved.

The problem lately is that American companies have become monopolies and the formula firms extracting profits or stock hikes for the shareholders dictate that they screw the user up until barely legal territory.

So maybe America can roll without consumer protection laws and agencies if they can fix the business environment.

They just need to find a way out of enshittification, a process US companies perfected.

>True but generally speaking American companies usually have much better customer service and better refund policies than European ones. The issues usually stem when a company corners the market or has no viable alternatives.

this does not track with my experience

Any examples of American company having worse customer experience than European ones?

I will give you 2 for the opposite: Amazon and Apple do no question asked refunds all the time. Much higher bar than European regulators require.

To be honest I don't think they do "no question asked refunds" for the consumer's benefit -- probably more so that they don't have to devote customer support resources to handling all the return requests they get.

I'm sure you'd soon find it's not quite a guaranteed "no questions asked" process if you repeatedly return large expensive items.

>probably more so that they don't have to devote customer support resources to handling all the return

Sounds like a win-win then.

This isn't zero sum. Just because it's better for the company doesn't mean it's worse for the consumer.