Most European countries, have their own version of consumer protection agencies, usually any kind of complaint gets sorted out, even if takes a couple months.
If they fail for whatever reason, there is still the top European one.
Most of the time I read about FTC, it appears to side with the wrong guys.
The American sense (when we get off our butts and do it) is common sense, slowly changing law that always apportions control in equal parts to accountability.
It's the last part that is more galling (because increasingly we've failed) and ultimately will be the more decisive in any future inflection point.
The problem is US congress has not functioned for 2 decades. They no longer pass actual laws. This means the FTC is stuck reinterpreting their existing powers to try and squeeze out regulation that they can but that's it.
It doesn't need to turn the US into some grubby mafia state. It could, but I think it is unlikely. But the road for both the US and the world IMO goes down before it goes up as many systems and alliances around the world that depend on US domination shift or crumble. My 2c.
Regulatory capture I have seen too often e.g. net neutrality getting killed by a Verizon cronie masquerading as a public servant in the FCC. However, from my perspective, it's been mostly conservative powers undoing consumer protections. Unless you mean liberalism in the more European sense, in which case I agree.
So maybe the American way of doing things can also work if a healthy competitive environment is preserved.
The problem lately is that American companies have become monopolies and the formula firms extracting profits or stock hikes for the shareholders dictate that they screw the user up until barely legal territory.
So maybe America can roll without consumer protection laws and agencies if they can fix the business environment.
They just need to find a way out of enshittification, a process US companies perfected.
Oppenheimer, Teller, and countless nameless others at NASA and Lockheed and Boeing and DARPA.
The US built the best weapons, spy planes, launch vehicles, satellites, and communications systems, and was willing to take a no-holds-barred approach to geopolitical strategy. This led to a circumstance which it seems was unparalleled in history thus far.
Who else is able to commit such technological progress to being able to command the world order by edict?
China, perhaps, but I don’t see the next TSMC or SpaceX or OpenAI or Google starting there. Technology is the name of the game. (My own personal take is that mass scale reusable rockets is the key strategic piece to geopolitical dominance over the next 50-100 years, with perhaps the ability to effectively integrate AI as an alternate or close second.)
It may be that we never see a monolithic superpower of the same kind again for generations. The post ww2 world order was really very very kind to the USA.
This both-sides stuff gets me, man. Our history is by and large very right wing and every time there's a flutter of left leaning ideas, people chalk it up to some far-left political success and therefore the far right backlash is deserved, as if things ever actually went left in the first place.
And why do you think it couldn't remain that way? Considering SpaceX, OpenAI, and Google were made far, far closer to today than to WWII, why would the assumption be that the output suddenly stops?
this does not track with my experience
to consider your examples specifically, Musk and Brin were both immigrants to the US, and musk specifically did exactly the type of visa shenanigans that now is landing people in El Salvador
I will give you 2 for the opposite: Amazon and Apple do no question asked refunds all the time. Much higher bar than European regulators require.
Everyone agreed with the spirit of the rule, even the two republican appointees who voted against it.
They voted against it because the FTC cheated and broke their own rule making process, they believed it would be struck down by the courts because of this.
They were right. The courts sympathized with the rule, but held that the FTC cheated it's process, and that if left unchecked it could create a tyrannical FTC issuing rules at their whim, ignoring the true economic impact of their rule.
All this court ruling said is that the FTC needs to follow the law and their own defined process for rule making.
They are free to implement this rule, they just need to do it the right way.
While we may not be happy with the short term effect, this was a good ruling. The FTC will go back and do this properly, and hopefully next time will follow the law when making rules.
I'm sure you'd soon find it's not quite a guaranteed "no questions asked" process if you repeatedly return large expensive items.
The US has given me all sorts of opportunities I wouldn’t have anywhere else in the world as a native born citizens. I plan to extract as much as I can from it and keep my eyes open to retiring somewhere else.
I continuously vote and advocate for policies like universal healthcare, pre-K education, etc. But what are you going to do when voters vote for politicians thst ars against their own interests - getting rid of FEMA when the states that need it the most are Republican, Medicaid, etc.
This isn’t a pie in the sky shrill “I’m leaving the US tomorrow”. But my wife and I already did the digital nomad thing domestically for a year starting in late 2022 and going forward starting next year, we are going to be spending more time out of the country in US time zones while I work remotely starting with Costa Rica.
Right; there was. We’d refer to that as the “enabling act” by which Congress delegates regulatory lawmaking authority to the FTC.
> The FTC isn’t supposed to create laws
You have deeply misunderstood US federal regulatory law.
> Or FTC can sue based on existing law
Yes; that’s the idea. Regulations are law.
The real question is why isn't congress doing their job? They control both the existence and funding of the FTC and additionally the laws the FTC are tasked with interpreting and enforcing. If congress is unfit for purpose they should be replaced.
You’re creating an absurd standard “repeatedly return large expensive items” but even every day things are way easier in the US.
But don't forget at the same time where China was during the end of the British power, nor Chinese revolutions, nor the state control over the Chinese populace.
Although the US vastly overweights what we think non-US-democracies would do (think Middle East and our meddling there) given the chance for US like freedom, I do not think we're seeing China in the natural so to speak. HK, for example, was not pleased with the "two systems one country" rule the CPP landed on.
Add in the fact that trade can no longer be assumed to be Chinese central, and China is slowly getting dragged into wars through Russia, and China still hasn't tried its mettle with Taiwan. A post invasion China will hit different. It's got internal issues of employment, real estate, have v. have nots ... it's got its hand full.
My guess is that China, like the US is seeing now on stretches, will be the master of its own demise. In the US a major contributing factor to Trump is the fact the US Congress has become an institutional zero especially since Gingrich. That power vacuum has been filled by the Executive branch under Trump. There's more to it of course, but this two-part crisis is an important matter to keep in mind.
China takes its state craft more seriously in some sense, but that seriousness may get it into trouble. And in fact, several articles in the Economist have argued that if China wants to keep 5%+ YOY GDP growth, the CCP will have to take a back seat which is the one thing it will not do. CCP political power is foremost; good economy is damn nice to have to when you can get it -- and the CCP will go after it hard -- but there are limits ...
On average US companies are much better with customer experience. Of course until they corner you, then they may choose not to and then you have it worse than Europeans.
Europe was destroyed by war, and then occupied by the US and USSR. The US liberated Western Europe and backstopped their independence. The Europeans didn’t choose to be on the American side, they were forced to by circumstance of their own making.
From my point of view processing a return costs the store money. If they don't make a high margin they will (try to) discourage it. If in US everywhere they are fine with it for me it means they make higher margins everywhere.
Ordering on French consumer shops I got exactly what I asked for, at a reasonable price in a reasonable time.
Product descriptions are actually helpful and there is little risk to get some fake product instead.
Amazon's customer support was incredibly helpful, but that's not what I want to pay for.
FWIW, I moved to AliExpress for the stuff I'm ok to gamble with.
Sounds like a win-win then.
This isn't zero sum. Just because it's better for the company doesn't mean it's worse for the consumer.
But besides, with the rightward, populist/religious nut tilt of the US and corporations being able to bribe the President to get what they want without repercussions (Disney, Paramount, Meta, X, etc), I don’t see how the US is much better. All of the branches of government are giving power to the President that should be theirs.
Xfinity comes to mind. The last time I bought a new modem, I had to basically yell 'cancel my account' over and over again until I finally got to speak to a living, breathing human, who could provision the modem for me.
Equilibriums in geopolitics are inherently unstable, states naturally compete for their own self-interest. No state will be willingly co-equal with another unless some actor with greater power forces it into that position.
To your last point, given the state of the US, it would probably be better for the world if the EU were on top at the moment. But they will not be.
I would say things like cable and internet companies, as well as airlines. They are similarly frustrating in Europe but not to the extent that they are in the US and the difference comes down to better regulation.
For that matter I would say the tech regulation environment probably benefits European consumers with stronger data privacy rights, and a 14-day right to withdraw from digital contracts.
I'm not sure where you're getting your information about the EU from, but I can return any item I order online within 14 days, and then I have another 14 days to send it back, no questions asked, no need to give any reason. Some companies even offer 30 to 90 days, but the 14 + 14 days is the legal minimum.
As to 1, the FTC writes the laws it enforces. These laws are called regulations. As to 2, of course Congress could write laws that have to be enforced, but when it comes to regulatory agencies, Congress does quite the opposite. Instead of writing the laws concerning trade, Congress wrote an enabling act delegating this authority to the agency.
Calling for the replacement of a branch of government without understanding any of this would be avoidable with a better educational system.
Once again. The full consumer protection would be banning behavior-based advertisement completely, which I would welcome. GDPR is striking a balance. It forces the companies to ask if they are going to collect data and use it in any other purpose from delivering the information / service.
Almost all of the web is feeding data into Google's ad and statistics services which are used to profile people and completely out of scope. That's the minimum. Worser services feed your data into every single PII broker. If you don't collect such data, no banners are necessary. If you need an address and an email to just ship a product, you need 0 cookie banners. The websites can also do geo-fencing so you don't see any banners. They don't want to spend any money to engineers though.
But no, it is EU's fault to create a balanced law. Companies should be violating you and your pricacy left and right. That's their right, isn't it.
I could be wrong, but IIUC, what GP meant by "If congress is unfit for purpose they should be replaced."
Is that we should vote the current congress-critters out of office and replace them with different ones -- who might actually do their job.
Had you truly preferred not being informed, not being allowed to opt-out?
Europeans choose to follow the US. Even recently Sweden joined NATO. If they wanted to develop their own inter-European military alliance, they could have done so but instead joined and alliance where the US calls the shots.
Also since the fall of the Soviet union, the European countries decided to basically gut their military budgets and redirect the money to other things, as seen by the fact that until very recently only a small fraction of the NATO countries actually met their 2% military budget targets.
De Gaulle after the war did not want to join NATO because he understood what that meant, alas his successors all be gave up on the concept of military independence.
For things like sign-in, you barely have to mention the use of cookies on your website, because it's necessary. For things like items in an anonymous shopping cart, a simple "adding this item to the cart when you're not logged in will cause the item to be saved in a cookie so we can remember it later" would suffice.
I'm not a lawyer, but that's my understanding.
And it accomplishes that goal. A lot of people on this forum are quite unhappy about it, but that's not because it's an unforeseen consequence.
So it is sometimes better to buy stuff online, because the reasoning is that you haven't seen or tried them, but when you buy it in a physical shop, then you were aware what you bough and can't claim that you couldn't check the colour of a thing or how it fit you or whatever else reason you can think of.
Any site that doesn't have a single button click to ignore all cookies, breaks EU law. But to truly follow the law, you would have to go into a site setting on your own, and enable tracking. Which nobody would do.
Hard to build high level stuff while the cities are flooding or burning, measles are spreading, the food is becoming toxic, the water is becoming undrinkable, out of control rogue agencies are kidnapping people indiscriminately off the streets, the literacy levels are falling precipitously, and a greater and greater percentage of the population struggles to buy food, much less healthcare or secondary education (or a useful primary education). You simply won’t have the talent pools required to do hard things at scale after a while. This is to say nothing of the complete unpredictability of the economics of supply chains, as incoherent economic policies are arbitrarily whipsawing tariffs around on a monthly basis. It becomes impossible to plan a year in advance.
You need some basic levels of functioning society and infrastructure and economy to build advanced institutions and structures and companies and technology. The US has been attacking its own society’s foundations for decades, and has recently accelerated the pace substantially.
I personally anticipate civil breakdown within a generation, certainly not continued technological innovation.
That's why there are websites without cookie banners, like GitHub. It's not even hard to do that; it's just that most companies don't bother, because they know the EU will be blamed anyway.
Can you give me some examples of this please?
I think that the core problem for the Irish DPA is that they are woefully under-resourced, and they're up against the biggest companies in the world. Now, one could argue that this is the fault of the government/people and I'd agree with you, but that's a harder thing to change (Ireland was basically the only country that didn't throw their government out post the massive Covid/Ukraine inflation spike).