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572 points gausswho | 1 comments | | HN request time: 0.289s | source
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dalemhurley ◴[] No.44506122[source]
Here is an idea, make your service value for money and people will not want to cancel.

If your product is so poor that the only way you can retain customers is to make it too hard for them to cancel then your product needs to be improved.

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1. colechristensen ◴[] No.44507302[source]
Ok, but also, I just want to stop paying for things sometimes.

Subscribing to a services isn't a vow of "until death do us part" and I don't want businesses trying to act like it is or make it so.