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US Court nullifies FTC requirement for click-to-cancel

(arstechnica.com)
575 points gausswho | 3 comments | 08 Jul 25 22:42 UTC | HN request time: 0s | source
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dalemhurley ◴[09 Jul 25 03:35 UTC] No.44506122[source]▶
Here is an idea, make your service value for money and people will not want to cancel.

If your product is so poor that the only way you can retain customers is to make it too hard for them to cancel then your product needs to be improved.

replies(4): >>44506177 #>>44506242 #>>44506899 #>>44507302 #
silisili ◴[09 Jul 25 04:02 UTC] No.44506242[source]▶
You just offended siriusxm, every newspaper, and every gym in the country.
replies(4): >>44506270 #>>44506326 #>>44506894 #>>44507975 #
1. delecti ◴[09 Jul 25 04:22 UTC] No.44506326[source]▶
WaPo and NYT were both very easy to cancel.
replies(1): >>44506404 #
2. ethagnawl ◴[09 Jul 25 04:43 UTC] No.44506404[source]▶
WaPo was easy when I canceled last November. The lost time I canceled a NYT subscription, it still required a phone call.
replies(1): >>44506686 #
3. buckle8017 ◴[09 Jul 25 05:48 UTC] No.44506686[source]▶
They say it requires a phone call but amazingly an email that's says you will charge back any future charge works too.

Almost like they can do it without the phone or something.