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575 points gausswho | 1 comments | | HN request time: 0.329s | source
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dalemhurley ◴[] No.44506122[source]
Here is an idea, make your service value for money and people will not want to cancel.

If your product is so poor that the only way you can retain customers is to make it too hard for them to cancel then your product needs to be improved.

replies(4): >>44506177 #>>44506242 #>>44506899 #>>44507302 #
silisili ◴[] No.44506242[source]
You just offended siriusxm, every newspaper, and every gym in the country.
replies(4): >>44506270 #>>44506326 #>>44506894 #>>44507975 #
1. dylan604 ◴[] No.44506270[source]
Office365. I only have it because it’s necessary for work not because I want to use the product.