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575 points gausswho | 1 comments | | HN request time: 0.222s | source
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dalemhurley ◴[] No.44506122[source]
Here is an idea, make your service value for money and people will not want to cancel.

If your product is so poor that the only way you can retain customers is to make it too hard for them to cancel then your product needs to be improved.

replies(4): >>44506177 #>>44506242 #>>44506899 #>>44507302 #
1. db48x ◴[] No.44506177[source]
That is a novel idea! But ironically it is not actually the issue that was in front of the court.