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Hidden interface controls that affect usability

(interactions.acm.org)
559 points cxr | 1 comments | 05 Jul 25 23:10 UTC | HN request time: 0s | source
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WarOnPrivacy ◴[06 Jul 25 00:57 UTC] No.44476845[source]▶
I drive a Toyota that is nearly old enough to run for US Senator. Every control in the car is visible, clearly labeled and is distinct to the touch - at all times. The action isn't impeded by routine activity or maintenance (ex:battery change).

Because it can be trivially duplicated, this is minimally capable engineering. Yet automakers everywhere lack even this level of competence. By reasonable measure, they are poor at their job.

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1. aspenmayer ◴[06 Jul 25 01:29 UTC] No.44477024[source]▶
Power abhors a vacuum. Choosing to not change is viewed as failure to innovate, even if the design suffers. Planned obsolescence is as old as the concept of yearly production models themselves, and likely older, going back to replacement parts manufacturing and standardized production overtaking piecework.

It’s a race to the bottom to be the least enshittified versus your market competitors. Usability takes a backseat to porcine beauty productization.