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Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

(www.cnbc.com)
422 points gpi | 7 comments | 15 May 25 15:52 UTC | HN request time: 1.139s | source | bottom
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modeless ◴[15 May 25 19:12 UTC] No.43998293[source]▶
I have been receiving regular spear phishing calls from these guys, or someone who bought the leaked data, with classic tactics like claiming that I need to confirm a potentially fraudulent transaction. They speak perfect English with an American accent, sound very friendly, and have knowledge of your account balance. Thankfully on the first call I realized it was a scam right away, and Google's call screening feature takes good care of the rest. Wish I could forward them to Kitboga[1].

I guess they didn't have as much luck as they wanted scamming Coinbase's customers, and once they had their fun they decided to try extorting Coinbase themselves.

[1] https://www.youtube.com/watch?v=HNziOoXDBeg

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VectorLock ◴[15 May 25 19:37 UTC] No.43998497[source]▶
I just switched to iPhone from a pixel device and I’m shook by all the spam calls. How do iPhone users deal with this?
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conductr ◴[15 May 25 19:48 UTC] No.43998620[source]▶
It’s my biggest gripe. They can pretty accurately flag a number as Spam or Telemarketing but in the “Silence Unknown Callers” setting I can only silence every single unknown caller. I can’t silence every single number that’s not in my contacts. When the plumber calls to confirm he’s in route, my phone needs to ring. Stuff like that.
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1. bdangubic ◴[16 May 25 02:15 UTC] No.44001254[source]▶
it is super fucking easy. it has been a decade since I answered an unknown number. if plumber calls (and I dont have her/his number stored) it goes to voicemail. I then call known company number. The communication is always one-way, I call you. I never answer. You follow this one very simple rule and you good :)
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2. VectorLock ◴[16 May 25 04:01 UTC] No.44001735[source]▶
Theres plenty of situations where this doesn't work. If you're called from a business central line and you don't know their extension you just call back and get the normal call tree which can take you forever to get through. Or if you're on the "cancellation list" for an appointment if they can't get through to you, they don't wait for you to call back, they just go on to the next person to schedule in their open slot.
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3. conductr ◴[16 May 25 09:13 UTC] No.44003288[source]▶
Glad it works for you, I’m not allergic to the phone like seemingly everyone else so I strive to minimize phone tag BS and would rather answer the calls I get and filter out known spam, it’s not rocket science it’s probably only 2 lines of code in the phone app

If call is spam and ignore spam option enabled, send call to voicemail.

That’s it, a simple line of code. Just make the option selectable and it’s done.

4. bdangubic ◴[16 May 25 10:35 UTC] No.44003734[source]▶
it always works mate, it always works
5. AStonesThrow ◴[16 May 25 11:20 UTC] No.44004003[source]▶
Taxi cab dispatchers will do this for sure. They do callbacks to “confirm” your ride, especially when busy, because if you don’t answer, they simply drop your request on the sticky office floor.
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6. bdangubic ◴[16 May 25 14:12 UTC] No.44005767{3}[source]▶
this is a loss of business for them, not my problem. it is 2025, if they do not have map where i can track where they are etc.. imma not going to be using that service...
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7. conductr ◴[19 May 25 13:45 UTC] No.44029848{4}[source]▶
So this app that millions of people use, probably most of the ~1.4 billion iPhone users… instead of making some minor edits to the settings to make it better for a lot of people, the solution is we all just need to use the app the way you do?

Not even going to consider that some people are more phone dependent and not just fielding an occasional call from their lost dasher or uber driver. Overly simplistic view on the world, you need to think beyond your use cases and make software that is beneficial to the entire user base. It’s the whole point of having a settings section of the app, to allow some custom behaviors tailored to your needs and some you won’t use because they are tailored towards someone else’s needs