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Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

(www.cnbc.com)
410 points gpi | 17 comments | 15 May 25 15:52 UTC | HN request time: 1.255s | source | bottom
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modeless ◴[15 May 25 19:12 UTC] No.43998293[source]▶
I have been receiving regular spear phishing calls from these guys, or someone who bought the leaked data, with classic tactics like claiming that I need to confirm a potentially fraudulent transaction. They speak perfect English with an American accent, sound very friendly, and have knowledge of your account balance. Thankfully on the first call I realized it was a scam right away, and Google's call screening feature takes good care of the rest. Wish I could forward them to Kitboga[1].

I guess they didn't have as much luck as they wanted scamming Coinbase's customers, and once they had their fun they decided to try extorting Coinbase themselves.

[1] https://www.youtube.com/watch?v=HNziOoXDBeg

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VectorLock ◴[15 May 25 19:37 UTC] No.43998497[source]▶
I just switched to iPhone from a pixel device and I’m shook by all the spam calls. How do iPhone users deal with this?
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1. conductr ◴[15 May 25 19:48 UTC] No.43998620[source]▶
It’s my biggest gripe. They can pretty accurately flag a number as Spam or Telemarketing but in the “Silence Unknown Callers” setting I can only silence every single unknown caller. I can’t silence every single number that’s not in my contacts. When the plumber calls to confirm he’s in route, my phone needs to ring. Stuff like that.
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2. bflesch ◴[15 May 25 20:34 UTC] No.43999050[source]▶
iphone has been enshittified for several years now, it seems apple engineers are not using their own phones any more. I can understand it - when you're a millionaire just from your corporate job you won't be a stressed power user of your own iphones.
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3. conductr ◴[15 May 25 21:33 UTC] No.43999536[source]▶
It’s not that it got worse, this feature has just never been great. It just feels half baked , which I agree a lot of Apple software has been trending towards. That said, what has increased is the volume of spam calls. So the importance of this feature has also increased.

It’s sad because this seems like such a low hanging fruit for a big improvement. At some point in the relatively recent past, they added the indicator of the caller being a spammer or telemarketer. Seems like that would have been a good time to also enhance this filter but it seems nobody ever connected the dots on that one. Or if I’m being even more cynical, some engineer actually decided he’d rather everyone see his work on every incoming spam call instead of his work quietly improving everyone’s experience

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4. throwaway314155 ◴[15 May 25 22:10 UTC] No.43999857[source]▶
That seems...overly dramatic. Further, enshittification as a concept generally refers to VC/growth-hacking style situations.
5. zbirkenbuel ◴[15 May 25 22:54 UTC] No.44000166[source]▶
I would have assumed an unknown caller was defined as any number not in your contacts. what is it instead?
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6. intrasight ◴[16 May 25 02:00 UTC] No.44001193[source]▶
I've failed to semantically parse your statements
7. UltraSane ◴[16 May 25 02:01 UTC] No.44001196[source]▶
Why would a number in your contacts be considered "unknown"
8. bdangubic ◴[16 May 25 02:15 UTC] No.44001254[source]▶
it is super fucking easy. it has been a decade since I answered an unknown number. if plumber calls (and I dont have her/his number stored) it goes to voicemail. I then call known company number. The communication is always one-way, I call you. I never answer. You follow this one very simple rule and you good :)
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9. AStonesThrow ◴[16 May 25 02:20 UTC] No.44001276[source]▶
In the realm of Caller ID, a phone number may be "PRIVATE" (or "WITHHELD") or "UNKNOWN". An "UNKNOWN" Caller ID cannot display any name nor any number, because... they are not known to the switch.

Therefore, an unknown number that can be blocked/ignored by your phone or the app is one that doesn't support Caller ID's name or number functions. It doesn't have anything to do with who's in your Contacts app, because of course those consist of known names and known numbers.

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10. VectorLock ◴[16 May 25 04:01 UTC] No.44001735[source]▶
Theres plenty of situations where this doesn't work. If you're called from a business central line and you don't know their extension you just call back and get the normal call tree which can take you forever to get through. Or if you're on the "cancellation list" for an appointment if they can't get through to you, they don't wait for you to call back, they just go on to the next person to schedule in their open slot.
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11. conductr ◴[16 May 25 09:09 UTC] No.44003275{3}[source]▶
There is a defined type “Unknown” which I think you’re describing but it’s Not exactly how the iOS feature works. It says let’s through those in your contacts or who you’ve had recent conversations with and Siri suggestions. It’s basically a dumb proxy for letting through people you might actually want to talk with. Except sometimes you don’t know who/where/when those calls are coming from and I haven’t spoken to them before.
12. conductr ◴[16 May 25 09:13 UTC] No.44003288[source]▶
Glad it works for you, I’m not allergic to the phone like seemingly everyone else so I strive to minimize phone tag BS and would rather answer the calls I get and filter out known spam, it’s not rocket science it’s probably only 2 lines of code in the phone app

If call is spam and ignore spam option enabled, send call to voicemail.

That’s it, a simple line of code. Just make the option selectable and it’s done.

13. bdangubic ◴[16 May 25 10:35 UTC] No.44003734{3}[source]▶
it always works mate, it always works
14. AStonesThrow ◴[16 May 25 11:20 UTC] No.44004003{3}[source]▶
Taxi cab dispatchers will do this for sure. They do callbacks to “confirm” your ride, especially when busy, because if you don’t answer, they simply drop your request on the sticky office floor.
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15. bdangubic ◴[16 May 25 14:12 UTC] No.44005767{4}[source]▶
this is a loss of business for them, not my problem. it is 2025, if they do not have map where i can track where they are etc.. imma not going to be using that service...
16. chiggsy ◴[16 May 25 15:47 UTC] No.44006852{3}[source]▶
>some engineer actually decided

No sane person would flaunt Apple secrecy in such a fashion whilst employed there.

>instead of his work quietly improving everyone’s experiBence

Laughable that you feel that Apple engineers have the capacity for this kind of desire in 2025. If they did, Xcode would be way better to use. They cant even quietly improve their own experience.

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17. conductr ◴[16 May 25 19:23 UTC] No.44008956{4}[source]▶
Whatever man, I'm not trying to shit on them like you want me to. I think adding this simple feature that is likely little more than a line or two of code is a night an day comparison to overhauling something like Xcode to meet your definition of what "better" means