Godaddy is such an incompetent organisation. Should not be allowed to administer anything of importance.
replies(3):
You pay Markmonitor a shitload of money to make sure this doesn't happen. They should have dedicated people at GoDaddy and direct communication channels.
This is a significant fuckup on Markmonitor's part, even if GoDaddy did something different than was requested from them.
Source: Have been OH SO EVER PRECISCE AND EXACT in my communication with certain idiots, and they still screw it up. Several instances of "put this here carefully", only to return and find it all the way across the room upside-down and broken, come to mind.