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Zoom outage caused by accidental 'shutting down' of the zoom.us domain

(status.zoom.us)
634 points RVRX | 2 comments | 17 Apr 25 00:55 UTC | HN request time: 0.508s | source
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RVRX ◴[17 Apr 25 00:55 UTC] No.43711958[source]▶
"This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. "
replies(3): >>43711994 #>>43712118 #>>43712177 #
gkanai ◴[17 Apr 25 01:20 UTC] No.43712118[source]▶
Companies pay MarkMonitor to NOT make these mistakes. So... GoDaddy failed?
replies(2): >>43712208 #>>43712452 #
devrand ◴[17 Apr 25 01:33 UTC] No.43712208[source]▶
Yeah I don't understand this. MarkMonitor themselves are a registry, so is the potentially a mistake in migrating from GoDaddy to MarkMonitor?
replies(3): >>43712224 #>>43712242 #>>43712658 #
jsheard ◴[17 Apr 25 01:36 UTC] No.43712224[source]▶
GoDaddy operates the .us TLD, so Zoom registered the domain through Markmonitor, who acquired it from GoDaddy, who shit the bed and broke everything.
replies(1): >>43712238 #
1. devrand ◴[17 Apr 25 01:38 UTC] No.43712238[source]▶
ah-ha! Didn't consider that GoDaddy operates the TLD (in my mind I assumed it was just Verisign). Thank you for pointing that out.
replies(1): >>43712269 #
2. jsheard ◴[17 Apr 25 01:44 UTC] No.43712269[source]▶
It used to be operated by Neustar, but GoDaddy bought out their domains business in 2020.