←back to thread

Zoom outage caused by accidental 'shutting down' of the zoom.us domain

(status.zoom.us)
634 points RVRX | 6 comments | 17 Apr 25 00:55 UTC | HN request time: 0.201s | source | bottom
Show context
RVRX ◴[17 Apr 25 00:55 UTC] No.43711958[source]▶
"This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. "
replies(3): >>43711994 #>>43712118 #>>43712177 #
gkanai ◴[17 Apr 25 01:20 UTC] No.43712118[source]▶
Companies pay MarkMonitor to NOT make these mistakes. So... GoDaddy failed?
replies(2): >>43712208 #>>43712452 #
1. devrand ◴[17 Apr 25 01:33 UTC] No.43712208[source]▶
Yeah I don't understand this. MarkMonitor themselves are a registry, so is the potentially a mistake in migrating from GoDaddy to MarkMonitor?
replies(3): >>43712224 #>>43712242 #>>43712658 #
2. jsheard ◴[17 Apr 25 01:36 UTC] No.43712224[source]▶
GoDaddy operates the .us TLD, so Zoom registered the domain through Markmonitor, who acquired it from GoDaddy, who shit the bed and broke everything.
replies(1): >>43712238 #
3. devrand ◴[17 Apr 25 01:38 UTC] No.43712238[source]▶
ah-ha! Didn't consider that GoDaddy operates the TLD (in my mind I assumed it was just Verisign). Thank you for pointing that out.
replies(1): >>43712269 #
4. electroly ◴[17 Apr 25 01:40 UTC] No.43712242[source]▶
MarkMonitor is a registrar (one of many). GoDaddy Registry is the .us registry operator (the only one); they actually operate the TLD on behalf of the government. In this capacity they are not operating as another registrar, but as the TLD operator.
5. jsheard ◴[17 Apr 25 01:44 UTC] No.43712269{3}[source]▶
It used to be operated by Neustar, but GoDaddy bought out their domains business in 2020.
6. timewizard ◴[17 Apr 25 02:56 UTC] No.43712658[source]▶
"It would be amiss not to start without a reference to AI, as 2024 saw the movements toward legal definitions and prohibited AI practices with the EU’s AI Act. 2024 also saw more innovative integration of AI into registrars’ service offerings, from “chatbots” to registration process flow to domain name generators. We also witnessed the rise of LLM (or Large Language Models) being used in Brand Protection Services and the identification of abusive registrations. This trend will definitely be increasing in 2025."

https://www.markmonitor.com/blog/2024-markmonitor-year-in-re...