Whenever people see old systems still in production (say things that are over 30 years old) the assumption is that management refused to fund the replacement. But if you look at replacement projects so many of them are such dismal failures that's management's reluctance to engage in fixing stuff is understandable.
From the outside, decline always looks like a choice, because the exact form the decline takes was chosen. The issue is that all the choices are bad.
I remember being bored and having to create my own fun. I remember being aware of my surroundings and being curious about it because I didn't have my favorite entertainment media attached to my palm. I remember learning about thing such as what was in my Cheerios because the box was the only thing in front of me when I ate my breakfast.
It would be a joke to say that AI exists to fill the void from what I mentioned above, but it does kinda sorta feel correct in a weird sci-fi conspiracy way.