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Why some DVLA digital services don't work at night

(dafyddvaughan.uk)
124 points edent | 3 comments | 12 Jan 25 20:20 UTC | HN request time: 0.649s | source
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rozab ◴[16 Jan 25 14:52 UTC] No.42725962[source]▶
I've often ran into this when using DVLA services and spluttered with indignation. But at the end of the day, these services are fantastically usable (during the daytime) and I appreciate Dafydd pushing to just get them out there!

I got my license in 2015 so never in my life have I had the apparently ubiquitous American experience of queuing at the DMV and filling in paper forms. (is this still real? or limited to stand-up comedy?)

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nsxwolf ◴[16 Jan 25 14:57 UTC] No.42726065[source]▶
The queues have been mostly replaced with "take a number" systems where you can sit down and wait... with your... papers... that you had to fill out first...
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1. fn-mote ◴[16 Jan 25 15:31 UTC] No.42726610[source]▶
> The queues have been mostly replaced with "take a number" systems where you can sit down and wait...

My recent experience was: sign up online and get a 30 min window (9:00-9:30 say). Queue everyone for that 30 minute window outside the building. At exactly 9:30, enter and go through the usual queues inside. The advantage is that getting through those queues now takes 30 minutes or less because their length is limited. Presumably we/they traded volume of processing for certainty of time spent in the queue. A very familiar tradeoff for a computer scientist.

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2. skippyboxedhero ◴[16 Jan 25 23:12 UTC] No.42732135[source]▶
The UK has a similar situation for hospitals. Your driving licence system sounds like a great embarrassment though.
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3. nsxwolf ◴[17 Jan 25 20:36 UTC] No.42742986[source]▶
And the employees are mean! Really mean!