←back to thread

376 points indus | 1 comments | | HN request time: 0s | source
Show context
bragr ◴[] No.41915238[source]
Does the regulation say anything about deceptively moderating reviews? e.g. deleting all the low star reviews?

edit: it doesn't seem so. You just have use some weasel language:

>The final rule also bars a business from misrepresenting that the reviews on a review portion of its website represent all or most of the reviews submitted when reviews have been suppressed based upon their ratings or negative sentiment.

https://www.ftc.gov/news-events/news/press-releases/2024/08/...

replies(4): >>41915320 #>>41915513 #>>41916025 #>>41916194 #
onlyrealcuzzo ◴[] No.41915513[source]
How does this stop one of the most common practices?

* Step 1, take a product with a terrible rating

* Step 2, create a new SKU for the exact same product so it has no ratings

* Step 3, get a handful of fake 5-star reviews (in some way the FTC isn't going to crack down on)

* Step 4, blast the old terribly reviewed product that now has good reviews on marketing

* Step 5, get 10s of thousands of sales, $$$

* Step 6, let the terrible reviews pour in

Repeat to step 1 (possibly under a different brand name).

replies(10): >>41915589 #>>41915601 #>>41915678 #>>41915693 #>>41915890 #>>41915989 #>>41916260 #>>41916563 #>>41916946 #>>41917132 #
maerF0x0 ◴[] No.41915601[source]
This is an important thing to tackle too. Amazon is notorious for allowing shady practices like Sell product A for lots of 5* reviews, then change the product listing to a completely different thing (which may or may not deserve 5) ...

Another aspect is review solicitation. eg: ios games often pop up with their own modal of "Rate us" and if you click 5 it redirects you to app store to make a review, if you click 4 or less it redirects you to a feedback form. They grease the path for positive reviewers.

replies(5): >>41916239 #>>41917764 #>>41918193 #>>41918240 #>>41918997 #
thechao ◴[] No.41917764[source]
If an app pops up a "rate us" modal, it gets a 1-star in the app store, with a note to the developer why. I don't care how great your app is.
replies(3): >>41918092 #>>41918242 #>>41918721 #
1. exe34 ◴[] No.41918092[source]
on my phone, I have play store firewalled and only allow it out when I want updates/install something.

if I could be bothered with the effort, this is the kind of petty I would engage in.