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bragr ◴[] No.41915238[source]
Does the regulation say anything about deceptively moderating reviews? e.g. deleting all the low star reviews?

edit: it doesn't seem so. You just have use some weasel language:

>The final rule also bars a business from misrepresenting that the reviews on a review portion of its website represent all or most of the reviews submitted when reviews have been suppressed based upon their ratings or negative sentiment.

https://www.ftc.gov/news-events/news/press-releases/2024/08/...

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onlyrealcuzzo ◴[] No.41915513[source]
How does this stop one of the most common practices?

* Step 1, take a product with a terrible rating

* Step 2, create a new SKU for the exact same product so it has no ratings

* Step 3, get a handful of fake 5-star reviews (in some way the FTC isn't going to crack down on)

* Step 4, blast the old terribly reviewed product that now has good reviews on marketing

* Step 5, get 10s of thousands of sales, $$$

* Step 6, let the terrible reviews pour in

Repeat to step 1 (possibly under a different brand name).

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rendaw ◴[] No.41916260[source]
Rating averaging methods _should_ treat scores with fewer data points as less trustworthy and either suppress showing the score or apply some early-rating bias. I.e. if users are sorting by rating new products should never be near the top.

Otherwise it should be possible to sort products or even brands/sellers by age and prefer older ones with more reviews.

I'm not sure Amazon does the first though ATM, and it definitely doesn't do the latter.

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slipperybeluga ◴[] No.41916643[source]
This doesn't help when every useless chinese widget on Amazon with a RNG created brand name has literally thousands or even tens of thousands of fake reviews. Yeah like 10,000+ were so enamored with this {insert useless item here} that they felt compelled to leave a 5 star review. Amazon has totally sold out like eBay. I don't shop on either anymore because it's hard to find real brands and feedback and reviews are fake. Not to mention the blatant fakes of major products ...
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1. bluGill ◴[] No.41917716[source]
Unfortunately some of the weird things I need I can't figure out who else sells them. I can search amazon or ebay and find someone but they don't have a presence elsewhere (at least not that I can find)