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bragr ◴[] No.41915238[source]
Does the regulation say anything about deceptively moderating reviews? e.g. deleting all the low star reviews?

edit: it doesn't seem so. You just have use some weasel language:

>The final rule also bars a business from misrepresenting that the reviews on a review portion of its website represent all or most of the reviews submitted when reviews have been suppressed based upon their ratings or negative sentiment.

https://www.ftc.gov/news-events/news/press-releases/2024/08/...

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onlyrealcuzzo ◴[] No.41915513[source]
How does this stop one of the most common practices?

* Step 1, take a product with a terrible rating

* Step 2, create a new SKU for the exact same product so it has no ratings

* Step 3, get a handful of fake 5-star reviews (in some way the FTC isn't going to crack down on)

* Step 4, blast the old terribly reviewed product that now has good reviews on marketing

* Step 5, get 10s of thousands of sales, $$$

* Step 6, let the terrible reviews pour in

Repeat to step 1 (possibly under a different brand name).

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maerF0x0 ◴[] No.41915601[source]
This is an important thing to tackle too. Amazon is notorious for allowing shady practices like Sell product A for lots of 5* reviews, then change the product listing to a completely different thing (which may or may not deserve 5) ...

Another aspect is review solicitation. eg: ios games often pop up with their own modal of "Rate us" and if you click 5 it redirects you to app store to make a review, if you click 4 or less it redirects you to a feedback form. They grease the path for positive reviewers.

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MBCook ◴[] No.41916239[source]
iOS: That’s 100% against the rules. Much like other dark patterns like forcing a sign up or location access as gating to the rest of the app. Or using notifications for advertising.

Now if only Apple would enforce those (or stop doing them themselves).

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1. schmidtleonard ◴[] No.41916279[source]
Unenforced rules aren't rules so much as taxes on the honest.
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2. MichaelZuo ◴[] No.41916400[source]
That’s a pretty clever phrase!
3. potato3732842 ◴[] No.41919291[source]
And a potential cudgel with which to strike those who's success is inconvenient.