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bragr ◴[] No.41915238[source]
Does the regulation say anything about deceptively moderating reviews? e.g. deleting all the low star reviews?

edit: it doesn't seem so. You just have use some weasel language:

>The final rule also bars a business from misrepresenting that the reviews on a review portion of its website represent all or most of the reviews submitted when reviews have been suppressed based upon their ratings or negative sentiment.

https://www.ftc.gov/news-events/news/press-releases/2024/08/...

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onlyrealcuzzo ◴[] No.41915513[source]
How does this stop one of the most common practices?

* Step 1, take a product with a terrible rating

* Step 2, create a new SKU for the exact same product so it has no ratings

* Step 3, get a handful of fake 5-star reviews (in some way the FTC isn't going to crack down on)

* Step 4, blast the old terribly reviewed product that now has good reviews on marketing

* Step 5, get 10s of thousands of sales, $$$

* Step 6, let the terrible reviews pour in

Repeat to step 1 (possibly under a different brand name).

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1. cortesoft ◴[] No.41915890[source]
I mean, step 3 would be illegal... your question is impossible to answer, since you hand waive the illegal step as saying "they do it in such a way that the FTC isn't going to crack down on".

This is basically the equivalent of saying "How are you going to stop crime X if they commit crime X in a way that let's them get away with X?"

Either they find a way to enforce the rules against step 3, or they fail to do so. We can't know yet.

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2. Supermancho ◴[] No.41915957[source]
The online shoppers, that I know, have learned to pass on products with a few high reviews, in a highly competitive space. If the signal weak, it's not something to trust.