←back to thread

FTC's rule banning fake online reviews goes into effect

(abcnews.go.com)
376 points indus | 6 comments | 22 Oct 24 15:21 UTC | HN request time: 0s | source | bottom
Show context
brandonmenc ◴[22 Oct 24 15:45 UTC] No.41915474[source]▶
Next can we ban 1-star reviews that just complain about the shipping and not the product itself?
replies(5): >>41915604 #>>41916342 #>>41916394 #>>41917567 #>>41917847 #
1. dylan604 ◴[22 Oct 24 15:56 UTC] No.41915604[source]▶
Why, if you're thinking of buying the product from the same vendor, would you not reconsider buying from a different vendor just for shipping issues? Shipping is a major part of buying something online, so I don't think it's a bad review to have available
replies(2): >>41915819 #>>41915920 #
2. kbolino ◴[22 Oct 24 16:15 UTC] No.41915819[source]▶
It's a review of the process or the seller, not the product. That having been said, Amazon and most similar online retail "marketplaces" make the seller much less visible than the product, encouraging the reviews to go in the wrong place.
replies(1): >>41917521 #
3. ars ◴[22 Oct 24 16:24 UTC] No.41915920[source]▶
If UPS put the package by your neighbor, switching vendors doesn't really do anything.

Or if you bought from a third party seller, but your review is attached to an FBA product, the shipping review has nothing to do with the current item.

replies(2): >>41916099 #>>41917015 #
4. Suppafly ◴[22 Oct 24 16:42 UTC] No.41916099[source]▶
>If UPS put the package by your neighbor, switching vendors doesn't really do anything.

Switching to a seller that ships using fedex or usps would do something. We've had the inverse problem, fedex is the one that always screws up our deliveries and we actively look for sellers that don't use them.

5. dylan604 ◴[22 Oct 24 18:11 UTC] No.41917015[source]▶
If the review was that their shipped packages were improperly packaged to survive shipping of any carrier would be useful info. Finding out they took 6 days to arrange for delivery after the order is useful. Bad shipping doesn't just mean the selected carrier had issues
6. dylan604 ◴[22 Oct 24 19:01 UTC] No.41917521[source]▶
I like how you've reduced the entire internet to just Amazon. It is possible to have reviews on other websites. I know they really try to keep that a secret though.