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374 points indus | 11 comments | | HN request time: 1.434s | source | bottom
1. brandonmenc ◴[] No.41915474[source]
Next can we ban 1-star reviews that just complain about the shipping and not the product itself?
replies(5): >>41915604 #>>41916342 #>>41916394 #>>41917567 #>>41917847 #
2. dylan604 ◴[] No.41915604[source]
Why, if you're thinking of buying the product from the same vendor, would you not reconsider buying from a different vendor just for shipping issues? Shipping is a major part of buying something online, so I don't think it's a bad review to have available
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3. kbolino ◴[] No.41915819[source]
It's a review of the process or the seller, not the product. That having been said, Amazon and most similar online retail "marketplaces" make the seller much less visible than the product, encouraging the reviews to go in the wrong place.
replies(1): >>41917521 #
4. ars ◴[] No.41915920[source]
If UPS put the package by your neighbor, switching vendors doesn't really do anything.

Or if you bought from a third party seller, but your review is attached to an FBA product, the shipping review has nothing to do with the current item.

replies(2): >>41916099 #>>41917015 #
5. Suppafly ◴[] No.41916099{3}[source]
>If UPS put the package by your neighbor, switching vendors doesn't really do anything.

Switching to a seller that ships using fedex or usps would do something. We've had the inverse problem, fedex is the one that always screws up our deliveries and we actively look for sellers that don't use them.

6. ajsnigrutin ◴[] No.41916342[source]
I know it's offtopic, but try reading some recipe reviews...

Chocolate cake recipe, needing a lot of butter, sugar, eggs, etc.

And below it a one star review "I only replaced the eggs with aquafaba, put in just a third of sugar and a third of oil to make it healthier, used cocoa poweder instead of baking chocolate, and it was horrible, hard, clumpy, didn't taste good at all, never making this again, 1 star!"

7. MBCook ◴[] No.41916394[source]
How about the App Store reviews on the Amazon app complaining about individual products, or podcast app reviews that are actually about individual podcasts?
8. dylan604 ◴[] No.41917015{3}[source]
If the review was that their shipped packages were improperly packaged to survive shipping of any carrier would be useful info. Finding out they took 6 days to arrange for delivery after the order is useful. Bad shipping doesn't just mean the selected carrier had issues
9. dylan604 ◴[] No.41917521{3}[source]
I like how you've reduced the entire internet to just Amazon. It is possible to have reviews on other websites. I know they really try to keep that a secret though.
10. sedatk ◴[] No.41917567[source]
My only 2-star review about my book on Manning's web site is a complaint about not receiving the book. I don't know what madem them give me two stars instead of one. Maybe, they liked the order process. :) If they had reached out to me, I could help them contact with Manning support. But, there's no way I can reach someone from a review (there's only a name listed there, nothing else).
11. mandibles ◴[] No.41917847[source]
Marketplaces need a vendor rating and product ratings. When leaving a review, the form could have sections on shipping separate from the product.