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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 5 comments | 16 Oct 24 13:09 UTC | HN request time: 0.579s | source
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Spoom ◴[16 Oct 24 14:19 UTC] No.41859299[source]▶
Does the FTC actually have the power to set rules like this effectively now that Chevron deference isn't a thing? I'd imagine e.g. the New York Times, among others, will quickly sue to stop this, no?
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ezfe ◴[16 Oct 24 14:21 UTC] No.41859333[source]▶
NYTimes already allows cancelling online for most subscriptions, so I imagine this won't be a big issue for them.
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1. kgermino ◴[16 Oct 24 14:37 UTC] No.41859536[source]▶
That depends on what state you're in right? (i.e. California customers can cancel online, but Wisconsin ones need to talk to an agent)
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2. mikestew ◴[16 Oct 24 14:43 UTC] No.41859633[source]▶
As a Washington resident, I tested this a while back: nope, you can cancel online AFAICT (I didn’t actually cancel, but the click flow indicated that it should work), and do not need to be a CA resident.
3. DHPersonal ◴[16 Oct 24 14:53 UTC] No.41859757[source]▶
My Oklahoma-based subscription required chatting via text online with an agent to cancel.
4. ry4nolson ◴[16 Oct 24 15:03 UTC] No.41859896[source]▶
I'm in Texas and was able to cancel online. It was slightly frictional. I had first paused my subscription. Apparently you can't cancel if your subscription is paused, so I had to reinstate the sub to cancel.
5. afavour ◴[16 Oct 24 15:05 UTC] No.41859924[source]▶
IIRC they implemented online cancellation everywhere a while back.