The point here is to highlight the actually cartoonish level of dysfunction and damage with an intentionally cartoonish flourish.
The "villian" in this case can be colorfully interpreted as the real world isomorphism of a mustache stroking, side sneering perpetrator, from any usually fictional world-stakes good vs. evil story.
Intentional exaggeration also communicates a bit of self-awareness, that gives heavy crisis alarms more credibility. The author's levity demonstrates a higher level awareness and humility, by making fun of his own extraordinarily serious thesis.
Finally: gallows humor. Add humor when talking about depressing things to relieve the anxiety that often inhibits discussion and contemplation of difficult topics.
[0] See famous "juvenile" writer Mark Twain.
This is a good point. This 3700 word article titled “The Man Who Killed Google Search” about Prabhakar Raghavan does not contain context for why the author would dislike Prabhakar Raghavan or speak ill of him professionally.
It's not at all obvious that the author intends to sound hyperbolic. At the risk of Poe's Law here, they come across as saying exactly what they intend to say, perhaps attempting to appeal to an audience looking for such portrayals.
Correlation isn't causation. Don't just buy that someone is fully to blame because someone told you they were fully to blame.
I don't understand the correlation isn't causation argument in this context. If no one ever tried to convince others of their thesis, with numerous arguments, what's the point of writing?
He could have said “perhaps there is a disconnection here” but rather opted to volunteer that he is in fact Very Smart and others are Very Dumb. With a position like that any writing that’s meant to convince the reader is pointless as there exists only ontological truths (things that he already agrees with) and pointless ramblings of cartoon buffoons (things that he does not already agree with)
> the descriptors lack nuance
> motivations, incentives, and constraints are not black and white
Hyperbole isn't a knife. Any more than a political cartoonist's brush. It is satire. Biting humor.
The more ridiculous the caricature, the less you are supposed to take the details literally.
The "culprit" is a lightening rod. Taking the heat for what is obviously the result of a lot of people's seemingly poor or unfortunate judgements. Google search was a thing of beauty. Now it is an ugly swamp I have personally stopped trying to wade through.
None of the statements in this is the case, other than that there are smart people.
A lot of people, and whover they report to, right to the top, are responsible too.
But the fact remains, that this manager is (according to the essay) strongly associated with major product misfires. At best, they didn’t manage to influence decisions down better paths.
And the enshittification of Google is so obvious, so bad for customers and what has become a utility for the Internet in general, that identifying and shaming those responsible seems like useful customer-citizen feedback to me.
People need to push back as the quality of the online environment matters.
No respect for the value extractors who keep showing up to ride on the coattails of the value makers! (Even when they are the same people.)
The gentleman being called out, or another representative, is welcome to clarify why Google Search is really better than it presents. Or why they are not responsible for its precipitous quality drop - I.e. insurmountable constraints and challenges or whatever their view is. Although those kinds of excuses are not very credible when ad revenue over optimization is the obvious problem.
They are even more welcome to reverse the rot.