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355 points rasulkireev | 4 comments | | HN request time: 0.344s | source

Hey HN,

I am a solo founder that just finished writing code for my project (MVP) and am ready to find clients.

- for the sake of the question, my clients will be small physical businesses. Think, Family Doctor's Office, Local Cafe, Small barber, etc.

I will be developing a blog for SEO purposes and doing other things to promote my business online. However, I believe the key to success here will be "Cold Sales". I have never done that before. So, if you could recommend a book, a blog post, other online resources, or you just have a random advice that I could learn from, I would be very thankful.

Suffice it to say I will be starting out ASAP, even though I don't know anything. I believe practice is the best teacher. However, if there are any resources that could help me get up and running quicker that would be awesome. Thanks a ton in advance.

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BlueTie ◴[] No.33225164[source]
Hi there - one of the few pro sellers on HN here.

You're planning on prospecting into one of the most rejection-heavy domains out there with small physical business. These people get dozens of calls per day from companies they've never heard of - many of whom are trying to rip them off - and even the best ones (Groupon, Yelp, google ads, etc.) are basically just rent-seeking. Oh, and most have gatekeepers who don't care the slightest bit about your pitch.

Because of that I'd stay away from all this "smile and dial" advice. You'll have no chance. Go out there and hit the pavement and meet these people at their establishments at off hours. If you catch the owner in there at a good time - do your best to inform them of your products benefits and come up with a really good offer to get started (something that loses you money and time). Free Trial, free month of services, whatever makes sense based on the context of your business. The goal is NOT to make money or build a book of business at this point - it's to get a person happy with your software to sell to later.

If the owner is too busy or whatever - have some stuff printed out for them to read later that you can drop off. Ideally with a small gift (coffee, food, candy, etc.) and come back in a few weeks to see if you catch them at a better time (again with a gift, until they talk).

A solid entry level book would be Fanatical Prospecting by Jeb Blount.

Good Luck.

*edit to fix book name

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1. encephalos ◴[] No.33226608[source]
Was coming here to reply: Fanatical Prospecting - start there. Glad it is in the top comment mentions.

Good book to get a solid base on all the sales jargon and learning the generic sales cycle that applies to all products and services and businesses. It’s legit The Bible for all AEs/BDRs, I’ve even heard hiring managers / HR people say to potential candidates to read that book before applying for a sales role as the X Sales Manager / VP really applies the philosophy in their team(s).

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2. sizzle ◴[] No.33229729[source]
Do you have a good cheat sheet of all the finding/insights?
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3. ignoramous ◴[] No.33232777[source]
Just stumbled upon this tweet by agazdecki on some more sales and marketing book recs for SaaS businesses: https://archive.is/w0cWU | https://nitter.net/agazdecki/status/1581808915515207681
4. encephalos ◴[] No.33240311[source]
^^ would be interested in this (if it exists). I’ve tried scraping Google for PDFs in the past using terms like: cheatsheet, sales cycle, flow chart(s), checklist(s), etc. and haven’t really found anything that puts it all together simply and concisely. The /sales et al. subreddits have some gems occasionally, but seems like a lot of the "sales-related" stuff falls behind paywalls and gatekeepers, squeeze pages and landing pages with CTAs involving buying recycled courses or resources attached to X pseudo sales guru (more like furus) trying to sell you hot trash.

As someone who has always held a beat on the technical side things (with limited practical skills) and advancements, decent understanding of industry and market shifts, BUT who has always opted to be involved in the more client-facing roles and duties, front office business development ops side of things, I find there’s limited "high quality" resources or even discussion board settings where the science behind selling or business development in general is properly highlighted.

Heck, even formal academia is lacking in this department. We’ve recently seen the rise in Entrepreneurship-type undergrad programs / minors, which seem to be getting more optimized as time goes on, churning out good talent and individuals executing quickly on their ideas, but again, seems like sales in general is something overlooked, at first glance.

I notice this also with the who’s hiring-type posts as well, there has to be 1000s of "fine-tuned" AEs/sales OPS, VPs, etc. that browse this board, which no doubt is meant to cater to the devs and engineers, but I am hopeful eventually the niche will carve itself out. Every firm hiring devs is almost always hiring for sales roles.

My experience and observations have led me to understand that early stage startups usually secure their "business development" talent in early hires (like executives or VPs) with extensive experience in scaling operations with the hope to eventually start adding reps or defining territories, etc. but I foresee this tide changing soon as we enter this era of M&A/IB/"high finance" shift to restructurings, divestitures and spin offs for a lot of the bleeding tech sector and less actual M&A/vertical integration activity.

Private equity firms (who might end up being responsible for the incoming bust cycle - just need to Google things like "private equity will be the cause of the next recession" or "PE ruined X industry" to find books and posts on the topic) who are notorious for focusing on leaning out orgs and "trimming the fat" might have to begin including added sales ops to their early expenses on their roadmaps if they want to remain competitive and keep the numbers healthy for their investors.

More capital will have to go back into revenue generating operations and expenses, imo and traditional ones at that, such as business development talent vs. marketing. The more money your bus. dev people make, the more $ your firm is making. There’s a direct correlation there, since they work for commissions, not their base salaries and performance (%) adjusted annual bonuses.