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1680 points etbusch | 5 comments | 19 May 22 12:19 UTC | HN request time: 0.627s | source

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nrp ◴[19 May 22 12:23 UTC] No.31433602[source]▶

I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.

replies(43): >>31433632 #>>31433722 #>>31433779 #>>31433861 #>>31433887 #>>31433926 #>>31433938 #>>31434074 #>>31434287 #>>31434316 #>>31434332 #>>31434367 #>>31434379 #>>31434438 #>>31434462 #>>31434468 #>>31434487 #>>31434493 #>>31434566 #>>31434568 #>>31434570 #>>31434673 #>>31434724 #>>31434740 #>>31434889 #>>31434916 #>>31434942 #>>31434972 #>>31435217 #>>31435242 #>>31435584 #>>31435707 #>>31435761 #>>31436359 #>>31436840 #>>31436876 #>>31436908 #>>31437498 #>>31440208 #>>31440303 #>>31440440 #>>31454749 #>>31460150 #

1. sbelskie ◴[19 May 22 12:53 UTC] No.31433967[source]▶

>>31433926 (TP) #

It looks to me like the links for DIY and prebuilt are reversed.

2. ◴[19 May 22 12:53 UTC] No.31433970[source]▶

>>31433926 (TP) #

3. selykg ◴[19 May 22 12:54 UTC] No.31433977[source]▶

>>31433926 (TP) #

I love that we jump directly to "deception" rather than "this could be a mistake"

A better approach would've been:

"Your website shows "Starting at 959 for the DIY option, but when I click on it the base option starts at 1,049. Am I missing something or is this a bug, an explanation would be welcome."

4. nrp ◴[19 May 22 12:55 UTC] No.31433981[source]▶

>>31433926 (TP) #

As the sibling comment noted, the DIY button was pointing to the pre-built configurations and vice versa. We're fixing this now.

Edit: This is fixed now.

5. Cthulhu_ ◴[19 May 22 13:08 UTC] No.31434130[source]▶

>>31433926 (TP) #

you're mentioning euros and GBP as well though; could currency conversion and import taxes explain the difference?

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