On a more serious note; How much further is society going to allow this kind of thing? Hiding behind templated e-mails without any explanation. Disrupting people's lives who become collateral damage with no way out.
On a more serious note; How much further is society going to allow this kind of thing? Hiding behind templated e-mails without any explanation. Disrupting people's lives who become collateral damage with no way out.
https://en.wikipedia.org/wiki/Ombudsman
> The typical duties of an ombudsman are to investigate complaints and attempt to resolve them, usually through recommendations (binding or not) or mediation. Ombudsmen sometimes also aim to identify systemic issues leading to poor service or breaches of people's rights. At the national level, most ombudsmen have a wide mandate to deal with the entire public sector, and sometimes also elements of the private sector (for example, contracted service providers). In some cases, there is a more restricted mandate, for example with particular sectors of society.
I personally know of 2 dealings with an Ombudsman in the Netherlands. One involved me personally and another one of a good friend. In both cases the ombudsman advised in our favor. In both cases the reaction on the advice was: "Thanks for the advice, ombudsman, but we are not going to act on it.".
A non-binding ombudsman is in my experience just a paper tiger to make an organization look good and I have never seen a binding one.