On a more serious note; How much further is society going to allow this kind of thing? Hiding behind templated e-mails without any explanation. Disrupting people's lives who become collateral damage with no way out.
Yes, society doesn't break down. Just as it doesn't break down if 1% of people were murdered each year. But society won't accept 1% being murdered. And once it's public enough, they'll also not accept that companies do stuff like that. Case in point: banks are tightly regulated exactly because of that, we need to rely on them to handle money efficiently, so we don't want randomness in their processes. Maybe it's time that Stripe & friends get more regulatory oversight as well, since they don't seem to be capable of managing themselves.